The posting
Key Responsibilities
- Handle work pass applications, renewals and cancellations through the myMOM Portal. Pass types include:Employment Pass (EP), S Pass and Work PermitONE Pass, Personalised Employment Pass (PEP), EntrePass and Tech.PassTraining Employment Pass and Work Holiday Pass, for interns and traineesMiscellaneous Work Pass
- Handle passes for clients’ family members: Dependant’s Pass, Long-Term Visit Pass (LTVP), LTVP+ and Letter of Consent (LOC)
- Assist with Student’s Pass applications where needed
- Assess each candidate’s eligibility (COMPASS, qualifying salary, quota) and advise clients on the most suitable pass and the documents required
- Support PR applications, including ICA e-PR and the Global Investor Programme (GIP) through EDB
- Answer MOM, ICA and EDB queries, and prepare appeals when needed
- Track pass expiry dates and keep client records up to date
Requirements
- Certificate of Employment Intermediaries (CEI) Basic, or willing to obtain it
- 3–5 years of experience with Singapore work pass applications
- Experience at an employment agency or corporate services firm is preferred
- Familiar with Singapore’s work pass, dependant pass and PR schemes, including EP, ONE Pass, LTVP and GIP
- PR application experience is a plus
- Detail-oriented and able to handle multiple cases at once



