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Supervisor de Cobranzas Guayaquil

Agencia Siete Consultores53 open roles

Where
Guayaquil, Ecuador
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Your applicationOpen nowSupervisor de Cobranzas GuayaquilAgencia Siete Consultores · Guayaquil, Ecuador
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The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: first seen 3 hours ago

The posting

Empresa líder a nivel nacional dentro del sector de servicios financieros (cobranzas externas) se encuentra en la búsqueda de un SUPERVISOR DE COBRANZAS para la ciudad de Guayaquil.

El futuro supervisor tendrá a su cargo las siguientes responsabilidades:

  • Diseñar e implementar estrategias de recuperación para alcanzar una efectividad mínima del 55% de la cartera asignada.
  • Realizar el seguimiento y control de la cartera preventiva y vencida.
  • Garantizar el cumplimiento de los indicadores de gestión y objetivos de recuperación del equipo.
  • Elaborar y presentar informes profesionales de resultados e indicadores a Gerencia, con periodicidad diaria, semanal y mensual.
  • Supervisar la productividad, calidad de gestión y cumplimiento de los estándares de servicio.
  • Gestionar los requerimientos operativos y administrativos del área, delegando oportunamente las actividades correspondientes al equipo operativo y de calidad.
  • Mantener una comunicación clara, formal y efectiva con clientes, ejecutivos y representantes de la entidad financiera.
  • Coordinar cierres mensuales y dar seguimiento a las asignaciones de cartera.
  • Identificar oportunidades de mejora en los procesos de cobranza y desempeño del equipo.

Requisitos del perfil:

  • Experiencia mínima de 2 a 3 años como Supervisor de Cobranzas o en posiciones de liderazgo dentro de áreas de recuperación de cartera.
  • Experiencia en administración de cartera financiera, preferiblemente de entidades bancarias.
  • Manejo de equipos de cobranza telefónica y cumplimiento de indicadores de recuperación.
  • Manejo de Excel
  • Capacidad analítica, organización, planificación y orientación a resultados.
  • Excelente comunicación interpersonal y capacidad para relacionarse con clientes y equipos de trabajo de manera profesional.

Beneficios:

  • Salario acorde al mercado
  • Beneficios de la ley

Si la vacante es de tu interés y cumples con los requisitos ¡No dudes en aplicar!

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