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Open nowPosted 63 days ago

海外服务中心总监

agirobot/index77 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now海外服务中心总监agirobot/index · Shanghai, Chinese Mainland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on agirobot/index's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 63 days ago

The posting

1. 统筹海外交付与服务管理：负责海外交付、售后服务与培训支持的整体运作，在海外业务快速扩张背景下保障服务质量与交付时效； 2. 建设海外本地化服务体系：推动服务模式由总部临时支持向本地化常驻团队演进，规划海外各区域服务网络布局与能力建设； 3. 直接与海外各区域服务组织协同：完善总部与区域的矩阵式协同机制，推动总部标准、SOP 与赋能资源在各区域落地，并将区域需求反馈总部驱动产品与流程持续改进； 4. 统筹跨国项目协同与资源调度：建立跨区域资源调度机制，保障跨时区、多语言、多合规要求下的项目交付与应急响应； 5. 建设海外培训与赋能体系：推动全球知识库建设、区域讲师认证与培训本地化覆盖，持续提升各区域自主服务能力； 6. 规划海外渠道与多元交易模式下的服务前置：适配渠道业务与新业务形态对服务时效、SLA 与内容的要求，支撑海外服务生态健康发展； 7. 建设海外服务团队与人才梯队，培养具备国际化管理视野的骨干，支撑团队规模随业务增长有序扩充。

1. 本科及以上学历，机器人、智能硬件、汽车、装备制造等行业8年以国际化交付或服务管理经验，3 年以上海外区域服务或全球服务体系职能负责人经历； 2. 有海外本地化服务体系建设经验，熟悉海外主要市场的服务网络布局、合规要求与本地化运营； 3. 有矩阵式组织管理与跨区域协同经验，能建立总部—区域协同机制，有推动标准与赋能落地区域的实绩； 4. 有跨国项目统筹与服务保障经验，能应对跨时区、多语言、多文化环境下的复杂协同场景； 5. 跨文化沟通影响力强，高压韧性好；英语可作为工作语言，有海外长期驻外经历优先。

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