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Customer Service

airzonecontrol31 open roles

Where
Málaga - Headquarters
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Your applicationOpen nowCustomer Serviceairzonecontrol · Málaga - Headquarters
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The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.6%30 days
  6. 59.1%60 days
This job: posted today

The posting

Who are we?

AIRZONE is an internationally leading company specialising in efficient, connected climate control solutions. Sustainability, technology and people are at the heart of everything we do, making us a benchmark in the heating, ventilation and air conditioning (HVAC) industry.

JOIN THE REVOLUTION IN SMART, SUSTAINABLE CLIMATE CONTROL!

At AIRZONE, we help people enjoy their spaces more sustainably by combining comfort, energy efficiency and intelligent control in every environment. If you are passionate about innovation and challenges, and want to work in a dynamic environment where your ideas matter, we want to meet you!

.

En Airzone, empresa líder en el sector de la climatización inteligente, buscamos incorporar a nuestro equipo un Back Office Comercial con francés nativo. Este puesto es clave para garantizar la satisfacción de nuestros clientes y el correcto funcionamiento de nuestra red técnico-comercial en Italia y otros mercados europeos.

Entre tus principales funciones se encontrarán:

Realizar tareas de preventa con los clientes, seguimiento, captación y tramitación de pedidos:

· Atender a los clientes potenciales facilitándoles la información requerida y derivándolos a los departamentos correspondientes

· Analizar las necesidades del cliente y ofrecer un asesoramiento técnico-comercial de primer nivel, recomendando las soluciones de Airzone más adecuadas en función de cada proyecto.

· Colaborar internamente con los técnicos comerciales de la zona, según el mercado.

· Realizar tareas de preventa y venta de los productos de la empresa

· Llevar a cabo el control y seguimiento de las ofertas

· Promover las diferentes plataformas online y mercados de atención al cliente.

Gestión de reclamaciones: Facilitar la información necesaria a los clientes o remitir las reclamaciones al departamento correspondiente para su adecuada resolución.

Gestión de fichas de cliente:

· Supervisar y corregir las fichas de cliente para adaptarlas a los requisitos de las herramientas digitales de la empresa.

· Introducir y verificar la correcta visualización de los datos de los clientes y de la red comercial en las plataformas digitales de la empresa.

FORMACIÓN:

Deseable: Formación Profesional

Gestión Comercial

EXPERIENCIA:

Se valora una experiencia de 2 años en un puesto similar

Requisitos en función del mercado

Alto nivel de español (nativo o equivalente a C1)

Alto nivel de francés (nativo o equivalente a C1)

Alto nivel de inglés (nativo o equivalente a C1)

Alto nivel de italiano (nativo o equivalente a C1)

.

If you share our values and love what we do, we want to meet you!

Apply now and help us build the future of smart comfort.

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