The posting
Job Description
• Responsible to perform scheduled maintenance tasks on elevators, escalators, and other vertical transport systems to ensure they are in optimal working condition. • Conduct thorough inspections of elevator systems, identify faults, wear and tear, and provide solutions for improvements. • Perform necessary repairs, replacements, or modifications to restore equipment or systems to optimal operating condition. • Trouble shooting of Elevators and Escalators in major brands such as Kone, Schindler, TKE and Otis, Mitusubishi • Manage third-Party Inspections, assistance and suggests rectification. • Provide excellent customer service, including responding to client queries and informing them of maintenance progress or system status. • Maintain accurate and detailed records of service activities, repairs, and inspections. Complete necessary reports and communicate progress to relevant teams. • Work closely with other technicians and departments to ensure effective maintenance planning and response to any issues. • Ensure reports include photos, serial numbers, readings, and customer signatures. • Provide preventative maintenance services as needed during callback visits to prevent future issues. • Explore opportunities of repair works during maintenance, there by generating repair/modification leads and follow up with the Sales Team for quote submission. • Be accessible for on-call duty, which may include responding to service requests during evenings, nights, weekends, and holidays. • Support Supervisors and Engineers to achieve the common goals. • Ensure that all work meets local elevator safety codes and industry regulations



