Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowFirst seen 14 days ago

IT Operations & Service Management Specialist

Allego8 open roles

Pay
€65,000 – €85,000 a year
Where
Arnhem, Gelderland, Netherlands
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT Operations & Service Management SpecialistAllego · Arnhem, Gelderland, Netherlands

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Allego's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. Allego postings stay open a median of 31 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 14 days ago

Allego median: 31 days open

The posting

At Allego, we're building and operating one of Europe's leading EV charging networks. Reliability is critical for our customers, which means our IT services need to be stable, scalable, and continuously improving.

We're looking for an experienced IT Operations & Service Management Specialist to help strengthen our IT operations and service management capabilities. You'll play a key role in improving service reliability, leading major incident response, governing changes, and driving continual improvement across our technology landscape.

What you'll do

As our IT Operations & Service Management Specialist, you'll:

  • Lead and improve ITIL-based service management processes, including but not limited to Incident, Problem, Change, and Release Management
  • Coordinate major incidents and drive service restoration efforts across technical teams
  • Perform root cause analyses and implement improvements that prevent recurring issues
  • Govern production changes and releases to ensure they are properly assessed, tested, and communicated
  • Configure and optimize workflows in Jira Service Management (JSM)
  • Drive operational excellence through process improvements and service performance monitoring
  • Support business continuity and disaster recovery initiatives
  • Collaborate with engineering, security, infrastructure, and business teams to improve operational effectiveness
  • Participate in an on-call rotation for critical incidents and service disruptions when required.

What we are looking for

  • 5+ years of experience in IT Operations, IT Service Management, or Service Delivery
  • Strong experience with Incident, Problem, Change, and Release Management
  • Experience leading major incidents in complex environments
  • Hands-on experience with Jira Service Management or similar ITSM platforms
  • Strong analytical and problem-solving skills
  • Experience driving process improvements and operational maturity
  • Excellent communication and stakeholder management skills
  • Familiarity with ITIL best practices
  • Fluent English

Nice to have:

  • ITIL certification
  • Experience with Business Continuity Management
  • Knowledge of ISO 27001 or related governance frameworks

Our Offer

This role allows you to work within a team of specialists contributing directly to the technology powering European EV charging. You will be at the forefront of modern charging and mobility solutions.

We offer a competitive salary package with strong secondary conditions, including:

  • End-of-year premium of 5,94% of your annual salary
  • 4% Personal budget
  • A solid pension scheme (ABP)
  • Opportunities for professional training and certifications
  • Hybrid working: a healthy balance between our Arnhem office and working from home

You’ll join colleagues who are motivated to make a real impact and who believe that working together is the key to driving zero-emission mobility forward.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Allego's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Allego's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Allego's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.