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Open nowPosted 111 days ago

Agent de Réservation F/H

ALP'AZUR HOTELS10 open roles

Where
Courchevel, France
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Your applicationOpen nowAgent de Réservation F/HALP'AZUR HOTELS · Courchevel, France
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. ALP'AZUR HOTELS postings stay open a median of 16 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 111 days ago

ALP'AZUR HOTELS median: 16 days open

The posting

L’art des 2 saisons, des lieux et destinations d’exception au cœur des Alpes françaises et du Golfe de Saint Tropez.

Bien qu’appartenant au même groupe, les hôtels Alp’Azur ont chacun leur originalité, leur charme propre et leur signature.

Convivialité, plaisir, élégance, discrétion, bien-être, art de vivre, et gastronomie sont des valeurs communes à tous nos établissements.

L'hôtel Le Carlina, grand chalet de charme classique et raffiné, possède une situation exceptionnelle à Courchevel 1850.

L’hôtel à l’esprit familial chic est idéal pour des vacances inoubliables à la montagne.

Sa terrasse plein Sud donnant sur la piste Bellecôte, son espace détente et son restaurant gastronomique offrent des expériences exceptionnelles.

Pour la saison d’hiver 2026/2027, Le Carlina est à la recherche d’un Agent de Réservation (F/H) !

Vous assurerez toutes les opérations se rapportant aux réservations groupes dans le respect de la politique commerciale en vigueur.

Vos missions seront les suivantes :

  • Réceptionner et traiter les demandes de réservations de nos hôtels d’été et d’hiver (tél, mail, centrale de réservation…) et principalement les demandes séminaires et groupes.
  • Développer un argumentaire de vente pour concrétiser les réservations.
  • Savoir optimiser le planning d’occupation
  • Être un support des équipes dans les hôtels pour le suivi des dossiers
  • Respecter les procédures en vigueur
  • Etablir des factures et proformas, assurer les relances des paiements et la conformité des encaissements, suivre les dossiers clients / dossiers groupes
  • Suivre quotidiennement l’état de la caisse du service réservations
  • Assurer un accueil téléphonique personnalisé pour répondre aux demandes des clients
  • Répondre dans les meilleurs délais aux demandes des clients pour leur satisfaction

Modalités et Avantages :

  • Contrat saisonnier 39h hebdomadaire
  • Nourri, logé
  • Salaire attractif + prime
  • Mutuelle 50%
  • Réfectoire accessible matin, midi et soir
  • Possibilité d'évolution au sein du groupe pour les saisons d'été & d'hiver

Profil:

  • Vous avez au minimum une expérience réussie dans un établissement de standing similaire
  • Vous maîtrisez l'anglais et une 3ème langue est un plus
  • Vous faites preuve de rigueur
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