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Open nowPosted 104 days ago

Stage – Customer Care - Paris

ALPADIA Language Schools SA40 open roles

Where
Paris, IDF, France
Work mode
On site
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Your applicationOpen nowStage – Customer Care - ParisALPADIA Language Schools SA · Paris, IDF, France

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ALPADIA Language Schools SA's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. ALPADIA Language Schools SA postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 104 days ago

ALPADIA Language Schools SA median: 9 days open

The posting

Description de l'entreprise

Chaque jour, Kaplan International Languages aide des personnes à réaliser leurs rêves de voyager à l'étranger pour apprendre des langues et découvrir le monde en immersion totale.

Si vous avez une passion pour le voyage et l'éducation, avec une certaine expérience en vente, nous serions ravis de vous compter au sein la famille Kaplan International Languages.

Kaplan International Languages est pionnier dans l’organisation de programmes linguistiques en immersion à l’étranger pour des étudiants venant de plus de 100 pays à travers le monde.

Nos écoles sont situées dans des destinations populaires au Royaume-Uni, aux États-Unis en Irlande, en Allemagne, en Suisse, au Canada.

Visitez notre site web https://www.kaplaninternational.com/fr pour en savoir plus sur nos programmes.

Description du poste

Customer Care Officer chez KAPLAN International, c’est :

• Conseiller, accompagner nos clients avant / pendant / après la plus belle expérience de leur vie

• Travailler pour une multinationale Américaine qui existe depuis plus de 80 ans

• Echanger avec des collègues venant du monde entier

• Travailler en plein cœur de Paris

• Intégrer une équipe ambitieuse et « attention to details »

• Rejoindre un groupe international présent à travers 50 pays

Votre mission

Au sein de notre équipe commerciale (B to C), vous êtes en charge d’assurer la bonne préparation du séjour de nos étudiants.

• Suivi administratif / Facturation

• Gestion des appels entrant

• Prise de RDV physique en agence

• Vente de produit additionnel (Extension / assurance…)

• Gestion des plaintes

• Suivi client et fidélisation

Qualifications

• Diplôme Bac+ en Commerce, Langues ou Tourisme

• Première expérience dans le service client

• Bon niveau d’anglais (Niveau B2/C1)

• Positive attitude et “Nothing is Impossible” mindset

• Aimer trouver des solutions pour satisfaire l’expérience de nos étudiants

Informations supplémentaires

L’aventure Kaplan est faite pour vous !

Ce que nous offrons à nos collaborateurs ?

• Stage de 4 ou 6 mois

• 35h/semaine

• Tickets restaurant

• Remboursement transport à 50%

Envoyez votre candidature à [email protected]

Kaplan International

14 Boulevard Montmartre

75009 Paris

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