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Open nowFirst seen 4 days ago

Head of Operations (Interim)

alteox sub-site3 open roles

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  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Engagement type: Fixed-term employment for candidates based in Luxembourg or the border region; freelance contract for candidates based elsewhere in Europe

Hours: Minimum 30h/week

Contract: From 01.12.2026 (earlier by arrangement) until at least 02.2028, with real potential to become permanent for the right person

Compensation: Competitive, discussed individually with shortlisted candidates

Partner Management

Financial Accuracy

Multitasking

Administrative Work

Confidentiality & Trust

About the role

Alteox is a Luxembourg-based media technology and signal distribution company. As we continue to grow, we are looking for an experienced operations professional to join us as Head of Operations on an interim basis, initially covering a parental leave.

You will be a central contact for our day-to-day operations, working closely with our CEO and a friendly network of partners: broadcasters, lawyers, accountants, engineers and suppliers. You will have a supportive team around you and the independence to organise your work the way you see fit. It is a great fit for someone who enjoys variety and likes bringing structure to a lively, international environment.

What you will cover

Finance & Reporting

  • Invoicing and recurring billing through Odoo
  • Payment tracking and receivables follow-up
  • Coordination with our external fiduciary on VAT, filings and compliance
  • Monthly partner reporting

Contracts & Partner Coordination

  • Coordination of contracts and agreements with partners and external lawyers
  • Renewals, contract questions and partner correspondence
  • Support for channel management and new channel acquisition
  • Liaison with panel suppliers

Technical & Product Coordination

  • Coordination with our technical and delivery team on signal distribution and channel migrations
  • First point of contact for partner queries related to service delivery
  • Working knowledge of streaming, DRM and EPG concepts (curiosity is enough to start)

Executive Support

  • Phone and email correspondence, and calendar management for the CEO
  • Joining CEO meetings for notes and follow-ups, and covering calls when he is unavailable

Who You Are

  • 3+ years of experience in operations, finance or executive support, ideally across several functions
  • Organised, reliable and comfortable working independently
  • Able to keep an overview of several topics at once
  • Calm and flexible when priorities change
  • Curious about technology and the media industry
  • Experience with Odoo or a similar ERP/accounting tool is a strong plus

Languages

  • Fluent in English and French
  • German, Luxembourgish, Spanish or any other language is a strong plus

What a Typical Day Looks Like

No two days look the same: an invoicing task in the morning, a partner call at lunch, a contract question in the afternoon. Some weeks lean towards finance and reporting, others towards partner or technical coordination. If you enjoy variety and like taking ownership, you will feel at home here.

Responsibilities

  • Invoicing, billing & payment follow-ups
  • Contracts with partners & lawyers
  • VAT and compliance with our fiduciary
  • Technical and channel delivery coordination
  • CEO meetings, follow-ups and call cover

Must Have

  • 3+ years in operations, finance, or executive support
  • Fluent in English & French
  • Organised and independent
  • Flexible and calm when priorities shift
  • Available minimum 30h/week, based in Europe

Nice to have

  • German, Luxembourgish, Spanish, or other languages
  • Experience with Odoo or similar ERP tools
  • Interest in streaming, DRM & media-tech topics
  • Background in contract or partner management

What's great in the job?

  • Broad ownership across finance, contracts, tech & partner relations: not a narrow desk job
  • Work directly with the CEO, no layers in between
  • Real variety! No two days look the same
  • Genuine potential to move from freelance to a permanent role
  • Exposure to international broadcasters, hotels & media partners
  • Real responsibilities from day one, no ramp-up busywork

To Apply

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