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Open nowPosted 9 days ago

Assistant Manager, Patrol Services – Winter- Full Time

Alterra504 open roles

Where
Blue Mountains, ON
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Your applicationOpen nowAssistant Manager, Patrol Services – Winter- Full TimeAlterra · Blue Mountains, ON

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The clock on this job

Early applications get read.

14.0% of postings close within 7 days. Measured by our own scanner across the market. Alterra postings stay open a median of 22 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 14.0%7 days
  4. 22.5%14 days
  5. 38.3%30 days
  6. 59.0%60 days
This job: posted 9 days ago

Alterra median: 22 days open

The posting

Seasonal

WHAT’S IN IT FOR ME?

  • Free skiing and riding for you and your dependents;
  • Discounted lift and attractions tickets you can share with your friends. Enjoy skating, tubing, Ridge Runner, and more;
  • Staff priced meals & Starbucks treats;
  • Receive exclusive discounts at all Blue Mountain-owned retail stores;
  • Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.

HOURY WAGE STARTING AT $29.92

FULL TIME HOURS:

  • 5 shifts per week
  • 8-hour shifts

WHAT WILL I BE DOING?

We are seeking an Assistant Manager, Patrol Services to support the safe and efficient operation of our Patrol Services team. This leadership role combines on-hill operational responsibilities with training, mentorship, risk management, and guest service excellence.

Working closely with the Manager, Patrol Services, the Assistant Manager plays a key role in creating a safe, enjoyable, and memorable mountain experience for guests and employees alike.

  • Supporting Patrol Operations by assisting with the recruitment, scheduling, coaching, and development of Patrol Services staff to ensure safe and efficient daily operations.
  • Promoting Mountain Safety & Risk Management by enforcing resort safety standards, implementing industry best practices, and supporting a culture of safety for guests and employees.
  • Leading Training & Professional Development by coordinating, delivering, and auditing training programs, including First Aid, CPR, guest service, and patrol operational standards.
  • Coordinating Cross-Departmental Operations by building strong relationships with Mountain Operations and other resort departments to support on-hill activities, special events, and operational needs.
  • Maintaining Operational Excellence by monitoring trail and patrol standards, proactively addressing safety concerns, and performing regular patrol duties as required.

WHAT DO WE NEED FROM YOU?

  • Current First Responder certification (minimum requirement); First Aid and CPR Instructor certification is considered an asset.
  • Previous ski patrol experience in a resort or mountain operations environment.
  • Strong leadership, communication, and coaching skills with the ability to lead and develop a team.
  • Exceptional guest service and interpersonal skills, with a demonstrated ability to build positive relationships with guests, employees, and cross-functional teams.
  • Advanced skiing or snowboarding ability and ownership of personal equipment required.
  • Must be at least 18 years of age and successfully complete a criminal background check.

*This role is being posted to fill a vacant position

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

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