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Open nowPosted 40 hours agoWe saw it 68 min after it went up

IAM Process Management Consultant

Ambit16 open roles

Where
Sant Cugat del Vallès, Spain; Barcelona, Spain
Work mode
Hybrid
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Your applicationOpen nowIAM Process Management ConsultantAmbit · Sant Cugat del Vallès, Spain; Barcelona, Spain

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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market. Ambit postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 40 hours ago

Ambit median: 6 days open

The posting

About the Role

We are looking for an IAM Process Management Consultant to support the continuous improvement and governance of Identity & Access Management processes within a global and dynamic IT environment.

You will play a key role in analyzing, documenting, and optimizing end-to-end IAM processes while collaborating with business stakeholders, process owners, architects, technical experts, and operations teams. The ideal candidate combines strong analytical capabilities with process management expertise and a solid understanding of IAM principles and identity lifecycle processes.

What You'll Do

As an IAM Process Management Consultant, your responsibilities will include:

  • Analyze and document end-to-end IAM processes, identifying gaps, risks, dependencies, impacts, and improvement opportunities.
  • Support the design, implementation, and continuous optimization of IAM processes.
  • Gather, analyze, and structure business, customer, stakeholder, and user requirements.
  • Translate business and process needs into clear functional requirements, user stories, workflows, and catalog requirements.
  • Prepare process improvement proposals, supporting analysis, and documentation for review by Process Owners.
  • Collaborate with IAM architects, technical specialists, development teams, and operations teams to align process requirements and dependencies.
  • Drive process clarification activities and facilitate communication between technical and business stakeholders.
  • Create and maintain process documentation, user guidance materials, training content, and knowledge resources.
  • Support governance, compliance, change management, and continuous improvement initiatives across IAM services.

What We're Looking For

Required Skills

  • Strong analytical and problem-solving capabilities with a structured approach to process analysis and improvement.
  • Proven experience in process mapping, requirements analysis, and documentation.
  • Ability to translate business and user needs into clear process and functional requirements.
  • Excellent stakeholder management and communication skills.
  • Ability to coordinate effectively across business and technical teams.
  • Strong understanding of process dependencies and end-to-end service impacts.
  • Ability to work independently while collaborating closely with Process Owners and cross-functional teams.
  • Knowledge of process governance, compliance frameworks, change control, and continuous improvement methodologies.
  • Excellent written and verbal communication skills in English.

Nice to Have

  • Minimum of 3 years of experience in Process Management, Identity & Access Management (IAM), IT Service Management, Business Analysis, or a similar role.
  • Good understanding of IAM concepts and identity lifecycle management processes.
  • Experience with process design, optimization, and continuous improvement initiatives.
  • Experience working in cross-functional and international environments.
  • Familiarity with ServiceNow and enterprise IAM platforms.
  • Agile, Business Analysis, Process Management, or IAM-related certifications.
  • Experience working in highly regulated environments is considered a plus.

SCHEDULE 🕘:

  • 08h-17h from Monday to Friday (flexible)
  • Hybrid (onsite presence in Sant Cugat at least once per week)

CONDITIONS 🌱:

  • Salary package based on your profile.
  • Ticket restaurant included in-office hours.
  • Flexible compensation plan (free of income tax) where we provide you with medical insurance, public transport ticket and childcare check.
  • Discounts in gym network.
  • Training catalogue.

Our goal is that you are well in every way!

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