The posting
Job Description
The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.
Global Talent Acquisition is seeking an Associate Talent Acquisition Partner to join a specialized, program-specific talent acquisition team. In this role, you will work in collaboration with the General Counsel Organization (GCO), hiring leaders, and talent acquisition colleagues to support recruitment activities within a structured and highly regulated environment. The Associate Talent Acquisition Partner will contribute to recruitment delivery, candidate evaluation, stakeholder partnership, program execution, process compliance, and proactive risk management while providing a high-quality experience for candidates and internal partners.
This role serves as an important control point within the recruitment process by identifying operational, compliance, documentation, and timeline risks and helping ensure recruitment activities are completed accurately, consistently, and within established program requirements.
Responsibilities
Recruitment Delivery
- Manage recruitment activities across assigned requisitions and program workstreams.
- Review candidate qualifications against established job requirements and document assessment outcomes accurately.
- Conduct candidate screening and support candidate management activities throughout the recruitment lifecycle.
- Prepare candidate recommendations and facilitate hiring leader review and decision-making.
- Monitor recruitment milestones, priorities, and deadlines to support timely program delivery.
Stakeholder Partnership
- Partner closely with GCO, hiring leaders, and talent acquisition colleagues to support program objectives.
- Provide clear guidance regarding recruiting processes, candidate evaluation, timelines, and stakeholder responsibilities.
- Communicate proactively about recruitment progress, risks, dependencies, and required actions.
- Build trusted relationships across legal, business, and talent acquisition teams.
Candidate Experience
- Deliver a professional, consistent, and high-quality candidate experience.
- Coordinate interviews and related recruiting activities as needed.
- Maintain timely and thoughtful communication with candidates and internal stakeholders.
- Balance candidate needs, business priorities, and established program requirements.
Risk Management & Compliance Oversight
- Proactively identify and mitigate risks that could affect recruitment timelines, compliance requirements, documentation quality, or program deliverables.
- Monitor critical milestones and escalate potential delays, documentation gaps, stakeholder concerns, and unresolved dependencies before they affect outcomes.
- Maintain accurate, complete, and audit-ready recruiting records and supporting evidence in accordance with established requirements.
- Apply established controls, procedures, and regulatory requirements consistently across assigned recruitment activities.
- Identify process breakdowns, operational bottlenecks, and recurring compliance concerns and recommend appropriate corrective actions.
- Partner with stakeholders to clarify ownership, secure required actions, and protect critical program commitments.
- Exercise sound judgment when handling sensitive candidate, stakeholder, and program information.
- Support business continuity by prioritizing time-sensitive work, balancing workload demands, and raising capacity risks promptly.
Operational Excellence
- Maintain accurate program trackers and provide timely status updates.
- Support documentation reviews, reporting requests, and audit-related activities when applicable.
- Identify opportunities to strengthen process consistency, quality, efficiency, and control effectiveness.
Qualifications
Minimum Qualifications
- 2+ years of experience in talent acquisition, recruiting, human resources, and recruitment operations.
- Experience supporting candidate screening, resume review, interview coordination, requisition management, or related recruitment activities.
- Strong written and verbal communication skills.
- Excellent organization, time management, and attention to detail.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Demonstrated ability to build effective stakeholder relationships and work collaboratively across teams.
- Ability to handle sensitive information with appropriate judgment and discretion.
- Demonstrated ability to identify issues, escalate concerns appropriately, and follow through on corrective actions.
Preferred Qualifications
- Understanding of Department of Labor regulations and employment compliance requirements.
- Experience working within a compliance-focused or highly regulated environment.
- Experience supporting risk identification, controls, audits, or documentation-quality reviews.
- Knowledge of applicant tracking systems, reporting tools, and recruitment workflows.
- Proficiency with Microsoft Excel, Outlook, PowerPoint, Word, and Teams.
Success Profile
- Analytical, curious, and detail oriented.
- Organized and disciplined in managing deadlines and documentation.
- Proactive in identifying risks, anticipating issues, and developing practical solutions.
- Uses sound judgment when navigating complex or ambiguous situations.
- Comfortable escalating concerns and recommending corrective action when appropriate.
- A strong communicator who builds trust with candidates and stakeholders.
- Committed to accuracy, fairness, compliance, and an excellent service experience.
- A collaborative team member who contributes ideas and supports continuous improvement.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
