Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 days ago

Technology Associate

American Express379 open roles

Where
Taguig City, Manila, Philippines
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTechnology AssociateAmerican Express · Taguig City, Manila, Philippines

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on American Express's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. American Express postings stay open a median of 10 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 9 days ago

American Express median: 10 days open

The posting

Job Description

9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026 10th in Fortune Magazine’s 2026 World’s Most Admired Companies 6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026 4th in Great Place to Work's Best Company To Work For 2025

How will you make an impact in this role?

As a Technology Analyst within the Business Process Services team, you will provide entry-level operational support for contractor lifecycle management and SAP Fieldglass (FG) activities across Technology. The role involves processing workforce transactions, maintaining accurate records, supporting system and data management activities, and ensuring adherence to established procedures and controls.

Working under the guidance of experienced team members, you will collaborate with stakeholders, address routine inquiries, and contribute to operational efficiency and continuous improvement.

Responsibilities

Contractor Lifecycle Management and Fieldglass Operations

  • Process contractor onboarding, profile changes, offboarding, work order creation, and revisions using SAP Fieldglass and other applicable systems.
  • Support routine Fieldglass activities, including transaction processing, data updates, workflow monitoring, and resolution of standard system-related inquiries.
  • Review requests for completeness, required approvals, and supporting documentation to ensure timely and accurate processing.

Data Management and Operational Controls

  • Maintain accurate contractor, engagement, and organizational records, including assigned PMDB-related updates.
  • Perform routine data validation, reconciliations, and quality checks to ensure data integrity, compliance, and audit readiness.
  • Maintain operational trackers, reports, and supporting documentation in accordance with established procedures.

Stakeholder Coordination and Service Delivery

  • Coordinate with leaders, resource managers, workforce teams, and other stakeholders to provide transaction updates and address operational inquiries.
  • Research routine process, data, and workflow issues using available resources and escalate exceptions or unresolved concerns appropriately.

Process Improvement and Digital Enablement

  • Maintain process documentation, job aids, and knowledge articles while identifying opportunities to improve service delivery and operational efficiency.
  • Leverage approved digital and AI-enabled tools responsibly to support documentation, reporting, data review, and routine operational tasks.

Qualifications

Minimum Qualifications:

  • Bachelor's degree in Business, Finance, Accounting, Information Technology, Human Resources, Operations, or a related field; fresh graduates are welcome.
  • Up to one year of internship or work experience in operations, administration, workforce support, or shared services is preferred but not required.
  • Strong attention to detail, organizational skills, and ability to manage routine transactions accurately and within established timelines.
  • Working knowledge of Microsoft Office applications, including Excel, Outlook, PowerPoint, and Teams.
  • Good written and verbal communication skills with a customer-focused and collaborative mindset.
  • Ability to follow documented procedures, maintain confidentiality, and escalate issues appropriately.
  • Willingness to learn new systems, processes, and approved digital tools.

Preferred Qualifications:

  • Exposure to contractor lifecycle management, workforce administration, resource management, shared services, or technology operations.
  • Familiarity with SAP Fieldglass or similar workforce management, ticketing, and workflow systems.
  • Basic understanding of data validation, reconciliations, operational controls, and reporting.
  • Interest in process improvement, automation, analytics, and responsible AI adoption.

Additional Details:

  • Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
  • Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
  • Work From Home Requirements: Must have at least 25 mbps internet connection plan / speed Must have a private & quiet area to work at home
  • American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against American Express's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on American Express's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    American Express's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.