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Open nowPosted 28 days agoWe saw it 1 min after it went up

Customer Service Representative (Bilingual – Spanish/English)

Amwins81 open roles

Where
6201 West Plano Parkway Suite 225 Plano, Texas 75093
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Your applicationOpen nowCustomer Service Representative (Bilingual – Spanish/English)Amwins · 6201 West Plano Parkway Suite 225 Plano, Texas 75093

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Amwins's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Amwins postings stay open a median of 41 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 28 days ago

Amwins median: 41 days open

The posting

AMWINS Specialty Auto – Customer Service Representative (CSR)

Location: Plano, TX (Hybrid) with 2–3 days onsite in Plano, TX. Line of Business: Non-Standard Personal Auto

AMWINS Specialty Auto is seeking a detail-oriented Customer Service Representative (CSR) to support non-standard personal auto insurance for Texas, Florida, and Oklahoma. This role is ideal for both entry-level candidates looking to begin a career in insurance and experienced professionals seeking to grow within a specialty auto environment. You’ll work closely with agents, insureds, underwriting, and internal teams in a fast-paced, collaborative setting.

What You’ll Do

  • Service non-standard auto policies including endorsements, cancellations, and renewals
  • Support agents and insureds with policy, coverage, and billing inquiries
  • Ensure accuracy, documentation, and compliance with state regulations (TX, FL, OK)
  • Collaborate with underwriting and producers to resolve issues efficiently

What We’re Looking For

  • Customer service, administrative, or insurance experience (1–3 years preferred)
  • Interest in or experience with personal auto or non-standard auto insurance
  • Active Property & Casualty (P&C) license or willingness to obtain (training and support provided)
  • Strong communication, organization, and multitasking skills
  • Ability to work effectively in a high-volume setting call center
  • Experience with Texas, Florida, or Oklahoma auto insurance a plus
  • Required: Bilingual (English/Spanish)

The Amwins Advantage: Benefits & Perks

  • Medical, Dental, Vision available your first day of employment
  • Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees
  • Mental health support including:
  • Virtual therapy
  • Digital coaching
  • 24/7 EAP counseling
  • Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program
  • Health Savings Account with company contributions
  • Health Care FSA, Dependent Care FSA, and Commuter Benefits
  • Parental Leave and Adoption Assistance
  • Voluntary coverage options:
  • Life Insurance
  • Critical Illness
  • Accident
  • Identity Theft Protection
  • Retiree medical benefits available for Medicare-eligible retirees
  • 401(k) with company match
  • Generous Paid Time Off and Company Holiday Schedule
  • Collaborative, continuing education focused work environment
  • Career advancement opportunities
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