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Open nowPosted 5 hours ago

Field Service Engineer in South Taiwan (home-based)

Anton Paar260 open roles

Where
Home-based Southern Taiwan Area, Taiwan
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Your applicationOpen nowField Service Engineer in South Taiwan (home-based)Anton Paar · Home-based Southern Taiwan Area, Taiwan
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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Anton Paar postings stay open a median of 31 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 5 hours ago

Anton Paar median: 31 days open

The posting

Company Description

Our service engineers play an essential role at Anton Paar in ensuring long-term customer satisfaction. In this role, you will provide on-site services for Anton Paar products, including instrument maintenance, calibration, installation, repairs and training.

Job Description

  • Provide technical support, such as troubleshooting, repair, maintenance, or training for customers.
  • Coordinate and perform repairs, maintenance, and other technical services according to established procedures and standards.
  • Actively promote and sell service products to customers.
  • Perform pharma (re)qualifications for our instruments.
  • Collaborate effectively with cross-functional teams, such as Sales, Application Specialists, Administration and HQ Customer Support.
  • Perform administrative tasks in our CRM system to process all customer support activities correctly, such as creating RFQs, repair estimates, service reports and service confirmations.
  • Take responsibility for managing your personal stock of service parts and tools.
  • Complete and maintain all necessary Anton Paar service training certifications for your assigned product lines.
  • Travel regularly to customer sites in Taiwan, mainly in the south. Support in Central or Northern Taiwan may be required when needed.

Qualifications

  • Engineering degree.
  • Two years of experience in hardware support or repair work.
  • Experience in the scientific instrument business will be a plus.
  • Two or more years of experience in a customer-facing role, with exceptional customer service skills.
  • Strong technical, analytical and problem-solving skills.
  • Self-motivated, with good organizational skills.
  • Good communication skills in English.
  • A valid driver’s license.

Additional Information

  • 12 paid vacation days in your first year, increasing every year.
  • Up to 4 days of fully paid sick leave per year.
  • Annual health check and group insurance.
  • Company laptop and phone with unlimited internet.
  • Regular team activities.
  • A free English class every week.
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