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Open nowPosted yesterday

Senior Coordinator, Land Transportation

APLL External80 open roles

Where
Brazil
Work mode
On site
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Your applicationOpen nowSenior Coordinator, Land TransportationAPLL External · Brazil

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. APLL External postings stay open a median of 13 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted yesterday

APLL External median: 13 days open

The posting

Job Description

Experience in containerized Inland Transportation, port logistics or international logistics operations. • Good knowledge of Brazilian import/export processes, ports, terminals and depots. • Knowledge of container pick-up/return, gate-in/gate-out, free time, detention and container maintenance processes. • Knowledge of CT-e, ANTT regulations, transportation insurance and road freight documentation. • Strong customer focus, communication, organization and problem-solving skills; experience with transportation systems and data analysis tools is desirable.

Responsibilities

Customer Service • Act as the main operational contact for assigned customers. • Provide proactive and timely communication throughout the transportation process. • Anticipate exceptions and keep customers informed of issues and solutions. • Ensure customer requirements, SOPs and agreed service levels are consistently met. Inland & Container Operations • Coordinate import and export container transportation with customers, carriers, ports, terminals and other stakeholders. • Monitor empty pick-ups, loaded movements, gate-in/gate-out, deliveries and empty container returns/drop-offs. • Coordinate port, terminal and depot activities, appointments and container availability. • Control free time, detention, container maintenance/condition issues and avoidable operational costs. • Ensure accurate operational data, documentation, costs and timely file closure. Documentation & Compliance • Ensure correct CT-e issuance, transportation documentation and freight information. • Follow applicable ANTT regulations, road transportation and insurance requirements. • Maintain accurate information in operational systems and reporting tools. Cross-Functional Support • Provide accurate and timely operational information to internal departments as required. • Support customer onboarding and implementation from an operational perspective. • Coordinate effectively with APL Logistics teams involved in import/export operations.

Qualifications

• Customer service and service-level performance. • Pickup, delivery and container return performance. • Free time, detention and avoidable cost control. • Operational accuracy and timely file closure. • Carrier performance, compliance and operational quality.

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