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Open nowPosted 111 days ago

AI 知识库运营专员/专家

arashivision/social260 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen nowAI 知识库运营专员/专家arashivision/social · Shenzhen, Guangdong, Chinese Mainland
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on arashivision/social's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. arashivision/social postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 111 days ago

arashivision/social median: 2 days open

The posting

1、负责AI 知识体系的整体规划与架构设计,确保知识库结构清晰,可支撑客服、导购、维修、AI Agent / Skill 的高效调用与准确分发; 2、制定知识采集、撰写、结构化质量规范,推动原始素材(产品手册、SOP、FAQ、技术工单)向 AI 可理解、可检索、可推理的方向转化,持续提升知识入库效率与可用性,输出知识库建设标准 SOP,可被其他业务团队复制; 3、统筹产品知识维护与多业务线协同,作为产品知识代表,参与产品 NPI 流程,覆盖影石全产品线知识导入与发布评审;与上下游团队,建立高效协作机制; 4、负责监控知识调用量、准确率、用户负反馈率等核心指标,分析知识缺口与冗余,制定知识更新、下线与灰度发布策略,持续优化覆盖度与精准度; 5、跟踪前沿技术与知识工程最佳实践,持续跟踪 RAG / Agent / Skill 工程化等领域的前沿技术与最佳实践,探索新技术在知识生产与运营中的应用,推动知识库能力升级与效能提升。

1、本科及以上学历,信息管理、知识工程、语言学(英专八)、计算机科学等相关专业优先; 2、3 年以上知识管理 / 内容运营 / 知识库运营经验,有从 0 到 1 搭建企业级知识库(>1 万条文档量级)的落地经验;具备 RAG / 向量检索 / 知识图谱的基本工程理解; 3、熟练使用至少一种AI知识库平台(腾讯乐享 / 飞书知识库 / Notion AI 等),结构化写作能力强,能输出字段级、模板化的知识规范; 4、跨部门推动力强,数据敏感(能用数据证明知识库的 ROI:覆盖度 / 准确率 / 业务调用量 / 人力节省),具备知识库业务规划和跨部门知识管理经验优先。

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