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Open nowFirst seen 3 days ago

Telecom Network Technical Consultant (SDWAN) テレコムネットワークコンサルタント

ASO ACE HOLDINGS32 open roles

Where
Tokyo, Tokyo, Japan
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Your applicationOpen nowTelecom Network Technical Consultant (SDWAN) テレコムネットワークコンサルタントASO ACE HOLDINGS · Tokyo, Tokyo, Japan

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

テレコム系 シニアネットワークコンサルタントポジションOur tech service client is hiring an experienced Bilingual Telecom NW Technical Consultant (SDWAN) ! Great mid-career /associate, high-class job opportunity// Full-time permanent job// ご応募・お問い合わせお待ちしております

[Client] A Global Indian ICT Service Company based in Tokyo 

[Nature of Job] Service/ solution delivery role 

[Company Size] Mid Size (~500 employees), more than 20 years in business in Japan 

[Employent Type] Permanent/ Full Time 

[Salary Range] 7 - 12 million JPY yearly (annual salary package, bonus/ incentive inclusive) , negotiable

[Work Location] Hybrid /remote work is planned for this job (the situation may change in the future). Walk-in distance from the nearest station. Central Tokyo

[Work Hours] 8 hours per day (9AM - 6PM with 1 hour break, it may shift slightly) 

[Team Structure] Local /international client and business team

[Eligibility] Relevant work experience, bilingual (high business/ native level of Japanese, and business level English). Applicants need to be able to work full time as an engineer in Japan at the time of application

[Key Features] Mid-career, full-time, engineer job, high salary, growth industry

[Special Benefits] Social insurance, paid holidays, special leave, life support service. 65 years old retirement age, continuous contract employment option. Annual appraisal, health check

[How to Apply] From the site, or contact us ([email protected]) with the reference number L3744W4V

[Job Description] *information is subject to change, non-exhaustive 

General Job Description and Experience Needed:

SDWAN、Viptela テクノロジーに関する実践的なクライアント対応の経験を持つシニア ネットワーク エンジニアポジション

1. 顧客管理 オンサイト（日本）から業務を遂行し、プロジェクトの全体責任者の役割 顧客との主要な連絡窓口として機能し、関係を確立し、顧客の要件を理解 顧客の問い合わせ、懸念、フィードバックに対処しながら、プロジェクトを効果的に管理・制御するため、専用の顧客インターフェイスで高レベルの顧客満足度を保証 実行上の課題を迅速に特定して解決し、プロジェクト タスクのスムーズな進行を保証 オンサイト チームとオフショア チームの間のブリッジとなり、効果的なコラボレーションを促進

2. チームワークへ オフショアから効率的にプロジェクトを実行するために必要なプロセスと人材管理を確立・実装 オフショア チームの強化を監督し、適切な新人研修、トレーニング、リソースの割り当てを確保 品質管理プロセスに従い、チームの品質、コスト、納期 (QCD) 管理責任 問題解決（エスカレーションポイント）に積極的に参加し、改善活動を主導し顧客サポートを提供 チームの成果物の所有者およびレビュー担当者として機能し、成果物が品質基準を満たし、顧客の期待と一致していることを確認 定期的なレビューを実施して、改善すべき領域を特定し、是正措置を実行 自律的かつ自発的な行動

3. 必須スキル: ビジネスレベルの日本語および英語話者（JLPT N1/N2） コンピューター サイエンス、ネットワーキング、または関連分野の学士号 スイッチング、ルーティング、ファイアウォールなどのネットワーク プロトコルとテクノロジが適切に公開されています。 (例: OSPF、EIGRP、BGP、VLAN、IP アドレッシング、VPN)。 SD-WAN / NaaS / VNS としてのネットワークのネット生成に関する豊富な知識 Nexus、ACI、Catalyst などを含む Cisco デバイスの実践経験 ファイアウォール zScaller ソリューションを含むセキュリティ設計に関する知識 自動化ツールとスクリプト言語に関する知識 リーダーシップと管理: オフショアのエンジニア チームをリードし、高品質の作業を確実に提供できる能力 技術的な概念を効果的に伝える能力を備えた、フロントエンドの顧客エンゲージメントの経験 コミュニケーションおよび対人スキル: チーム間の効果的なコラボレーションを促進し、顧客と関わるための優れたコミュニケーションおよび対人スキル 問題解決および分析スキル: 課題に対処し、情報に基づいた意思決定を行うための強力な問題解決および分析能力

An ideal candidate is a senior network engineer with hands-on and client facing experience with SDWAN, Viptela technology.

1. Client Management

Assume the role of overall in-charge for the project, operating from Onsite (Japan).

Act as the primary contact point for the customer, establishing strong relationships and understanding their requirements.

Dedicated customer Interfacing for effective managing and controlling of the project with addressing customer queries, concerns, and feedback, ensuring a high level of customer satisfaction.

Identify and resolve executional challenges promptly, ensuring the smooth progress of project tasks.

Act as a bridge between the Onsite and Offshore teams, fostering effective collaboration.

2. Teamwork Expectations

Establish and implement necessary processes and people management for efficient project execution from offshore.

Oversee the ramp-up of the Offshore team, ensuring proper onboarding, training, and resource allocation.

Take responsibility for Quality, Cost, and Delivery (QCD) management of the team along with following the Quality controlling processes.

Provide customer support with actively participating in issue resolution (point of escalation), and leading improvement activities.

Serve as the owner and reviewer of team deliverables, ensuring they meet quality standards and align with customer expectations.

Conduct periodic reviews to identify areas for improvement and implement corrective actions.

Be autonomous and self driven.

3. Mandatory Skills:

Business Level Japanese and English speaker (JLPT N1/N2)

Bachelor's degree in computer science, Networking, or a related field.

Good Exposure of Network protocols and technologies like Switching, Routing and Firewalls. (e.g., OSPF, EIGRP, BGP, VLANs, IP addressing, VPNs).

Good knowledge of net generation of network as SD-WAN / NaaS / VNS

Hands-on experience with Cisco Devices, including but not limited to Nexus, ACI, Catalyst, and

Knowledge in security design that includes firewall zScaller solutions.

Knowledge in automation tools and scripting language

Leadership and Management: Proven ability to lead an offshore team of engineers, ensuring the delivery of high-quality work.

Front-end customer engagement experience, with the ability to effectively communicate technical concepts.

Communication and Interpersonal Skills: Excellent communication and interpersonal skills to facilitate effective collaboration between teams and engage with customers.

Problem-solving and Analytical Skills: Strong problem-solving and analytical abilities to address challenges and make informed decisions.

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