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Open nowPosted today

Customer Service Technician

ASUS GLOBAL PTE. LTD.

Pay
SGD 2,000 – SGD 3,000 a month
Where
Central, Singapore
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Your applicationOpen nowCustomer Service TechnicianASUS GLOBAL PTE. LTD. · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ASUS GLOBAL PTE. LTD.'s own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

Are you ready to ignite your career and be part of something truly extraordinary?

At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine. Join us, and let’s chase the incredible together!

Key Responsibilities:

  • Oversee daily onsite request, ensuring onsite request being responded and scheduled.
  • Diagnose errors to technical problems reported by customers via calls and determine proper solution (Part Ordering / Repair / Testing).
  • Manage and monitor in-house RMA cases, ensuring cases are assigned and being follow up.
  • Handle technical escalations, providing the technical team with necessary information and testing results for resolution.
  • To log / keep proper memo and follow up.
  • To analysis weekly onsite KPI findings and provide action plan.
  • Comprehend customer requirements and make appropriate recommendations / briefings.
  • Cooperate with team leader and members and share information across the team.
  • Build positive relationships with customers.
  • Follow all Company’s filed procedures and protocols.

Requirements:

  • Minimum NITEC in Computer Science / Information Technology, or equivalent qualification.
  • At least 2 years of professional working experience in similar capacity.
  • Strong ability to prioritize and multi-task in a fast-paced environment.
  • Good communication and customer service skills.
  • Technical knowledge/background in Computer is a must.
  • Able to work alternate 5.5 days per week in a service-center environment.

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against ASUS GLOBAL PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on ASUS GLOBAL PTE. LTD.'s form

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  4. Every reply, sorted

    ASUS GLOBAL PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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3×

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  • Who got the interview, and who heard nothing

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