The posting
Job Description
Position Summary: The Guest Activities Gamemaster is responsible for facilitating the Escape Room experience with great enthusiasm and professionalism. This individual should have knowledge of all games, riddles, and puzzles within the rooms and be proficient at preparing and resetting the rooms. To operate the games and equipment, one must possess technological literacy, time management and problem-solving abilities. The individual should also be very well organized and possess exceptional written and verbal communication skills.
Main Duties & Responsibilities:
- Provide information on the different escape room options and what they entail either in person or over the phone.
- Process bookings and payments at the point-of-sale systems at reception or at the concession stand.
- Manage the reservations system and keep a detailed log of bookings and cancellations.
- Facilitate the escape room experience and provide helpful guidance by monitoring participants’ progress through a real-time video feed.
- Identify when participants need assistance and communicate that assistance through typed prompts that will be displayed on a screen for participants to see.
- Manage time effectively and solve problems to ensure an enjoyable game flow so that participants get a challenging yet rewarding adventure.
- Take photos for guests who participated in the experience.
- Assist with keeping an accurate inventory of supplies needed for the operation.
- Assist with the set-up of any special events, meetings, presentations, or functions in assigned space.
- Maintain work and storage areas to ensure a safe, clean, and aesthetically pleasing environment.
Required Qualifications:
• High School Diploma • Proficient computer skills • Ability to adapt to continual change in a fast-paced environment • Ability to manage multiple tasks while assessing and prioritizing those tasks on a continuous basis • Ability to be extremely flexible, self-motivated, and driven to achieve desired results • Ability to provide outstanding customer service
Why Join Atlantis?
At Atlantis, you'll be part of a dynamic team dedicated to delivering world-class guest experiences while maintaining the highest standards of safety. If you thrive in an active environment, enjoy helping others, and are committed to excellence, we encourage you to apply.



