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Open nowFirst seen 2 hours ago

Solution Architect - Client Engineering

Axonect39 open roles

Where
Kuala Lumpur, Malaysia
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Your applicationOpen nowSolution Architect - Client EngineeringAxonect · Kuala Lumpur, Malaysia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Axonect's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 2 hours ago

The posting

Key Responsibilities

Technical Account Ownership & Customer Engagement

  • Act as the primary engineering counterpart for assigned customers across releases and platforms
  • Establish regular technical engagements to understand customer challenges and strategic priorities
  • Proactively identify use cases and opportunities to increase platform adoption

Requirements Management & BRDs

  • Capture enhancement requests, change requests and new feature requirements during customer engagements
  • Produce structured BRDs validated directly with customers
  • Qualify requests against existing platform capabilities and product scope

Customer Roadmaps & Product Feedback

  • Maintain a roadmap for each assigned customer, tracking requirements and implementation progress
  • Present validated BRDs through the weekly Client Engineering - Practices review
  • Identify whitespace opportunities, adjacent modules and future expansion initiatives

Demo Environment & Use Cases

  • Own and maintain the Client Engineering demo environment
  • Design customer-specific use cases and demonstrations aligned to business objectives
  • Maintain a repository of reusable demos and use cases for Malaysia and Indonesia

Commercial Technical Support

  • Partner with Sales and the COO organisation during customer engagements
  • Provide technical guidance and validate solution feasibility
  • Own technical follow-up activities from commercial discussions
  • Support opportunity qualification and progression through technical input

Person Specifications

  • Customer-first problem-solving mindset
  • Solutioning architecture and design skills
  • Ability to translate technical complexity into business value
  • Strong documentation skills (BRDs, technical roadmaps, solution documentation)
  • Telecom domain expertise, including BSS/OSS, charging, provisioning, and network APIs
  • API and integration architecture knowledge
  • Understanding of fintech and payment ecosystems

Vendor submissions - 12 months

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