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Open nowFirst seen 4 days ago

General Manager

Bali Jobs54 open roles

Where
Lombok, West Nusa Tenggara, Indonesia
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Your applicationOpen nowGeneral ManagerBali Jobs · Lombok, West Nusa Tenggara, Indonesia

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Bali Jobs's own form.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Our client is an independent 5-star luxury boutique resort located in Lombok. They are seeking an experienced and dynamic General Manager to provide strategic leadership, oversee daily operations, and elevate the resort's positioning as a premier luxury destination.

The ideal candidate will bring solid international hospitality experience, strong financial and operational expertise, and a proven ability to deliver exceptional guest experiences while inspiring a high-performing team.

Requirements:

  • Proven track record as a Resort Manager in luxury 5-star hotels or resorts for a minimum of two years, with a minimum of three years of consistent tenure per property.
  • Solid work experience in other luxury brands in Indonesia and other major international destinations in Southeast Asia is desired.
  • Excellent leadership, guest engagement, financial acumen, and ability to uphold and elevate service standards at an international luxury level.
  • Demonstrated leadership skills and operational expertise within the luxury hospitality brand.
  • Comprehensive knowledge of resort operations, including Rooms, Food & Beverage, and Spa services.
  • Proven track record in managing a high volume of operations or hotel occupancy.
  • Strong attention to detail and a passion for delivering exceptional service.
  • Creative and innovative mindset, committed to driving excellence.
  • Strong financial insight and operational expertise.
  • Exceptional communication and interpersonal abilities.
  • Warm, present, and highly guest-focused.
  • Detail-oriented with strong operational discipline.
  • Proven experience working in close partnership with a Founder or principal stakeholder.

Responsibilities:

  • Oversee all operational aspects of the resort, including Rooms, Food & Beverage, and Spa services, ensuring seamless day-to-day operations.
  • Lead, motivate, and inspire a diverse team to consistently deliver exceptional guest experiences.
  • Maintain the highest standards of service quality and ensure outstanding guest satisfaction.
  • Foster a positive, collaborative, and dynamic work environment that promotes team engagement and excellence.
  • Analyse Profit and Loss (P&L) statements and implement impactful strategies to drive financial performance and operational efficiency.
  • Achieve hotel budget targets and establish both short-term and long-term strategic objectives for the property.
  • Develop and execute strategic plans to enhance operational productivity and profitability.
  • Guide and support the Hotel Executive team, fostering their professional growth and ensuring clear paths for career development.
  • Manage budgeting, forecasting, payroll, and cost control measures.
  • Balance financial performance with an uncompromised guest experience.
  • Uphold international 5-star luxury standards.
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