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Open nowFirst seen 5 days ago

Hotel Director

Bali Jobs49 open roles

Where
Cortina d'Ampezzo, Province of Belluno, Italy
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Your applicationOpen nowHotel DirectorBali Jobs · Cortina d'Ampezzo, Province of Belluno, Italy

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Bali Jobs postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Bali Jobs median: 5 days open

The posting

Report line: Area Director of Operations

Our client is a five‑star luxury lifestyle hospitality group headquartered in Rome, Italy. They are seeking an experienced and commercially driven Hotel Director to oversee hotel operations (50+ room keys + multiple F&B outlets) and be based full‑time in Cortina. The role is responsible for driving operational excellence, supporting financial performance, and delivering exceptional guest experiences in line with luxury hospitality standards.

Requirements

  • Minimum 8 years of experience in luxury hospitality operations, with at least 3 years in a senior operational leadership director role
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred
  • Proven background in internationally recognised luxury 5* hotels, lifestyle resorts, or boutique hospitality brands
  • Available to be based fully in Cortina all year round (not seasonal property)
  • Strong expertise across Rooms Division, Food & Beverage, guest experience, and overall hotel operations
  • Demonstrated ability to oversee multi-department operations while maintaining exceptional service standards
  • Strong commercial and financial acumen, including budgeting, forecasting, payroll, cost control, and revenue optimisation
  • Experience leading, mentoring, and developing high-performing multicultural teams
  • Ability to implement operational strategies that improve efficiency, guest satisfaction, and profitability
  • Excellent leadership, communication, and stakeholder management skills
  • Strong understanding of luxury lifestyle hospitality trends and guest expectations
  • Pre-opening, repositioning, or renovation experience would be considered an advantage
  • Fluency in English and Italian; Spanish language skills are an advantage

Key Responsibilities:

  • Oversee the overall operational performance of the property, ensuring seamless coordination across all departments
  • Drive operational excellence and maintain exceptional guest experience standards aligned with luxury hospitality expectations
  • Lead and support department heads in achieving operational, financial, and service quality objectives
  • Monitor and optimize financial performance, including budgeting, forecasting, labor management, and cost control
  • Ensure consistent implementation of company standards, policies, and operational procedures
  • Collaborate closely with commercial teams to maximize revenue opportunities and overall business performance
  • Develop and execute operational strategies to improve efficiency, guest satisfaction, and profitability
  • Maintain strong relationships with guests, stakeholders, owners, and external partners
  • Support talent development, employee engagement, and succession planning initiatives
  • Ensure compliance with health, safety, security, and local regulatory requirements
  • Identify opportunities for operational improvements, innovation, and long-term business growth
  • Act as a key operational representative of the property and uphold the company's service culture and brand positioning
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