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Open nowPosted 212 days ago

欧洲区域线下服务运营

bambulab/global104 open roles

Where
Frankfurt, Hesse, Germany
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Your applicationOpen now欧洲区域线下服务运营bambulab/global · Frankfurt, Hesse, Germany
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The clock on this job

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11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 212 days ago

The posting

1、搭建欧洲区域线下售后服务体系,推进服务商网络布局与服务流程标准化,制定服务标准,提升线下服务能力与用户体验。 2、为区域代理商提供支持,包括不限于技术支持、备件供应和赋能培训等,提升代理商服务能力,保障终端用户体验。 3、统筹线下维修、备件管理、网点运营及现场技术支持,持续优化线下服务效率与质量。 4、收集用户需求与反馈,优化服务策略,对接内部部门推动问题改进,降低客诉风险。 5、管控线下服务费用、预算及资产,审核服务商费用与运营盘点,确保成本合理、资产安全。

1、本科及以上学历,3年以上欧洲线下售后运营经验,具备团队管理能力与项目落地能力。 2、英语可作为工作语言,能顺畅对接各方(会德语加分)。 3、具备优秀的线下服务问题分析解决能力与执行力,能高效推进线下服务落地与服务商管控。 4、具备较强的跨部门沟通、逻辑思维及数据分析能力,能通过数据优化运营效率。 5、具备良好抗压能力,适应海外工作节奏,适应出差。 6、能接受在海外现场办公或长期出差外派。

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