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Open nowPosted 257 days ago

服务策略-线下服务方向

bambulab/global104 open roles

Where
Shenzhen, Guangdong, Chinese Mainland
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Your applicationOpen now服务策略-线下服务方向bambulab/global · Shenzhen, Guangdong, Chinese Mainland
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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 257 days ago

The posting

1. 搭建区域服务中台支撑体系,输出适配全球各区域的服务策略及运营方案,支撑各区域服务部需求。 2. 配合各区域负责人,推进服务策略落地优化,协调跨区域、跨部门协同问题。 3. 依托海外区域服务政策认知,优化海外服务模式,适配全球标准与区域本地化需求,提升本地用户体验。 4. 协助各区域搭建优化线下服务网络,制定网点运营标准与管控方案,推动自动化和信息化建设。 5. 负责全球区域相关的数据监控、费用结算审核,迭代优化服务策略与中台方案。 6. 联动相关部门,沉淀复用区域服务经验,赋能各区域服务团队。 7. 熟悉SAP相关模块(CS/SD/MM),了解售后业务流程与系统实现逻辑,有SAP流程设计或项目参与经验者优先。

1. 本科及以上学历,智能硬件行业背景加分。 2. 3年以上区域服务运营或服务中台运营经验,熟悉至少一个海外区域服务政策,有线下服务网络管理经验优先。 3. 具备服务策略规划、运营及数据分析能力,能独立输出策略落地方案,熟悉线下服务网络运营逻辑。 4. 具备优秀跨区域、跨部门沟通协同能力,目标感强、执行力突出,有全球化视野、责任心强。 5. 智能硬件头部企业相关经验、多区域协同经验、海外服务项目落地经验者优先。

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