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Open nowPosted 5 hours agoWe saw it 83 min after it went up

Product Service Support Representative Global Grade 10

Barloworld Equipment9 open roles

Where
Middelburg, South Africa
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Your applicationOpen nowProduct Service Support Representative Global Grade 10Barloworld Equipment · Middelburg, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Barloworld Equipment's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Barloworld Equipment postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 5 hours ago

Barloworld Equipment median: 7 days open

The posting

Key Outputs

• Proactively assess, clarify, and validate customer needs on an ongoing basis

• Consult with Key Account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.

• Assist with quotes for parts, service, and equipment management solutions

• Understand the full range of the dealership’s product offerings and how they are intended to meet business and customer needs

• Responsible for marketing after sales products and services

• Liaison between Barloworld and Key customer accounts, business planning and / budgeting planning

• Where possible inspect all failed machines/components/parts with technical rep and advise /train / educate customers accordingly

• Compile and submit a monthly report with forecasts attached to management

• Discuss machine and undercarriage inspection reports regularly with customers

• Responsible for selling Caterpillar marketing initiatives, parts quotations followed up and converted into sales

• Promote part sales through service, achievement of targeted budget and effective

• Expenses management.

• Achievement of Operations and customer monthly KPI’s

Qualification, Experience and Competencies

• Matric, B. Tech Sales/Marketing Diploma or certificate will be an added advantage

• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification) will be an added advantage

• 5 years Caterpillar experience as an artisan will be added advantage

• Workplace competencies business development skills and knowledge

• Sound business communication skills (Managerial and technical report writing critical in role)

• Sound technical knowledge of product brands and business communication skills

• Basic financial management skills, PC and Microsoft office knowledge

• Behavioural competencies: relations skills

• Problem solving, analysis, attention to detail, listening and influencing and negotiation skills

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    The review screen in CV Rocket: how each CV was read, round by round.

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