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Open nowPosted 14 days ago

Analista de Suporte de TI (Field)

beltis24 open roles

Where
São Paulo, BR
Work mode
On site
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Your applicationOpen nowAnalista de Suporte de TI (Field)beltis · São Paulo, BR
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on beltis's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. beltis postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 14 days ago

beltis median: 6 days open

The posting

Esta posição é para atuar em campo, prestando suporte técnico de infraestrutura e atendimento a usuários em diferentes clientes. Você será responsável por identificar e resolver problemas de hardware, software e rede, garantindo a continuidade dos serviços de TI no ambiente do cliente.

Responsabilidades:

  • Realizar atendimentos técnicos presenciais em diversos clientes, conforme cronograma ou chamados abertos.
  • Prestar suporte a usuários finais (Windows, Office 365, impressoras, rede, login, e-mail, etc.).
  • Diagnosticar e resolver falhas em estações de trabalho, periféricos e conexões de rede.
  • Instalar, configurar e atualizar softwares e equipamentos.
  • Acompanhar solicitações abertas via sistema de chamados (ticketing).
  • Garantir a documentação adequada dos atendimentos realizados.
  • Atuar com postura consultiva e boa comunicação com o cliente.
  • Reportar ao time central eventuais problemas críticos ou fora do escopo.
  • Ensino técnico ou superior, completo ou cursando, em TI, Sistemas, Redes ou áreas correlatas.
  • Inglês intermediário a avançado para conversação.
  • Experiência prévia em suporte técnico presencial ou field support.
  • Conhecimentos em: Windows 10/11, Office 365, Active Directory. Rede (IP, DNS, DHCP, cabeamento). Instalação/configuração de equipamentos (notebooks, desktops, impressoras, etc.).

Informações adicionais:

  • Remuneração: R$ 3.396,70 CLT + VR, VT, assistência médica e odontológica;
  • Horário: segunda a sexta das 08h às 17h;
  • Importante ter disponiblidade para deslocamentos em São Paulo e região.
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