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Open nowFirst seen 2 hours ago

Arabic & English Player Support Specialist

Boeva Tech87 open roles

Where
Sofia, Bulgaria
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Your applicationOpen nowArabic & English Player Support SpecialistBoeva Tech · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Boeva Tech's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.1% of postings close within 7 days. Measured by our own scanner across the market. Boeva Tech postings stay open a median of 5 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.1%7 days
  4. 21.1%14 days
  5. 35.8%30 days
  6. 59.0%60 days
This job: first seen 2 hours ago

Boeva Tech median: 5 days open

The posting

Join a Global Gaming Project in Sofia, Bulgaria

Location: Sofia, Bulgaria Work Model: On-Site

Languages: Arabic (C1+) & English (B2+)

Start Date:20/11

Level Up Your Career in Gaming

Are you fluent in Arabic and English and enjoy helping people solve problems?

Join an international gaming project in Sofia and become part of a multicultural team supporting players from around the world. Whether you already have customer service experience or you're ready to take your first step into an international career, you'll receive the training and support you need to succeed.

If you're a problem-solver, a strong communicator, and interested in the gaming world, this could be your next move.

Your Mission

As a Player Support Specialist, you'll be the first point of contact for players and help ensure a smooth and positive gaming experience.

Your responsibilities will include:

Supporting players via email, chat, and other communication channels Handling account, payment, technical, and gameplay-related questions

Investigating issues and providing accurate, timely solutions

Escalating complex cases to the appropriate teams

Keeping clear and accurate records of player interactions

Maintaining high customer satisfaction standards

Following support procedures, policies, and game updates

What We're Looking For

Required

Arabic at C1 level or higher English at B2 level or higher

Strong written and verbal communication skills

Customer-focused and empathetic approach

Excellent problem-solving and attention to detail

Ability to multitask and manage several cases efficiently

Comfortable working with digital tools and multiple systems

Ability to adapt to a fast-paced international environment

Nice to Have

Interest in gaming and online communities Previous experience in customer service, hospitality, retail, or contact centers

Experience working in an international environment

No previous gaming experience? That's perfectly fine — you'll receive full training before starting the role.

Paid Training

You'll get everything you need to confidently start the role:

Fully paid 4-week training program Dedicated trainers and supportive team leaders

Practical learning based on real-life scenarios

Ongoing coaching and performance support

Full training on systems, tools, products, and processes

More Benefits

Family Support

Childcare support initiatives Family-oriented workplace programs

Focus on a healthy work-life balance

Health & Well-Being

Workplace physiotherapist services On-site massage services

Wellness-focused initiatives

International Environment

Multicultural team Diverse and inclusive workplace

Opportunities to build an international professional network

Career Development

Internal promotion opportunities Professional development programs

Continuous coaching and mentoring

Long-term career opportunities within a global organization

Why Sofia?

Sofia combines international career opportunities with a high quality of life:

Affordable cost of living compared with many Western European capitals Large international and expat community

Vibrant restaurants, cafés, and nightlife

Mountains and nature close to the city

Modern infrastructure and growing business environment

Strong balance between career and lifestyle

Ready to Level Up?

If you're fluent in Arabic and English, enjoy helping people, and want to build your career in an international gaming environment, this could be your next opportunity.

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    The review screen in CV Rocket: how each CV was read, round by round.

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