The posting
Location: Hybrid in Sofia Start Date: 27/11
Training: 6 weeks
Project Languages: Arabic + English
Schedule: 24/7 rotational shifts
Build Your Career in Digital Trust & Safety
Are you fluent in Arabic and English and looking for an international opportunity that allows you to work remotely from Bulgaria?
Join a global team as a Digital Trust & Safety Specialist and help create a safer and more trustworthy online environment. You'll review digital content and advertisements, apply platform policies, identify potential risks, and ensure online communities remain safe and compliant.
This is a great opportunity to gain valuable experience in Trust & Safety, content moderation, digital operations, and the international tech industry — all while working remotely from Bulgaria.
Why You'll Love This Opportunity
- Stable full-time employment
- International working environment
6 Weeks of Training
- Comprehensive 6-week training program
- Learn platform policies, moderation procedures, and the tools you'll use
- Full preparation before working independently
International Environment
- Work with colleagues from different countries and cultures
- Gain experience in a global digital operations environment
- Develop your career in the Trust & Safety field
What You'll Do
Content & Advertisement Review
- Review user-generated content and online advertisements
- Check content against platform policies and community standards
- Identify and take appropriate action on policy-violating content
Trust & Safety Operations
- Monitor digital content to help maintain a safe online environment
- Detect harmful, misleading, or inappropriate material
- Apply established policies and procedures consistently
Risk Assessment & Escalation
- Assess potentially risky or sensitive content
- Escalate complex cases to the appropriate internal teams
- Follow procedures when handling high-risk or sensitive material
Documentation & Quality
- Maintain accurate moderation records
- Make consistent and well-informed decisions
- Follow quality, compliance, and productivity standards
Please note: This role involves reviewing sensitive online content, which may occasionally include graphic, disturbing, or otherwise challenging material.
What We're Looking For
Language Skills
- Arabic: C1 level or higher
- English: B2 level or higher
Analytical & Detail-Oriented
- Strong attention to detail
- Good analytical and decision-making skills
- Ability to understand and consistently apply detailed policies
Resilience & Professionalism
- Comfortable working with sensitive online content
- Able to remain objective and professional in challenging situations
- Strong focus and emotional resilience
Digital Skills
- Good computer literacy
- Comfortable working with multiple systems and applications
- Ability to quickly learn new tools and processes
Team Player
- Strong communication skills
- Collaborative and positive approach
- Willingness to learn and develop
Working Schedule
- 24/7 operational environment
- Monday to Sunday
- Rotational shifts
- 5 working days per week
- 8-hour shifts
- 40 hours per week
- 2 days off according to the rotating schedule



