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French Customer Support Specialist – Online Travel Industry | Lisbon

Boeva Tech110 open roles

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Your applicationOpen nowFrench Customer Support Specialist – Online Travel Industry | LisbonBoeva Tech
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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Boeva Tech postings stay open a median of 8 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: first seen 3 hours ago

Boeva Tech median: 8 days open

The posting

Location

Lisbon, Portugal

Work Model

On-site

About the Role

Are you fluent in French and English and looking for an international customer service opportunity in Lisbon?

Join a dynamic customer support team where you'll help customers resolve inquiries, provide excellent service, and ensure a positive customer experience in a fast-paced multilingual environment.

This role is ideal for customer-oriented professionals who enjoy communication, problem-solving, and working with people from diverse backgrounds.

Key Responsibilities

  • Provide support to customers in French and English.
  • Respond to customer inquiries through various communication channels.
  • Resolve issues efficiently while maintaining a high level of customer satisfaction.
  • Follow internal procedures and quality standards.
  • Maintain accurate customer records and documentation.
  • Collaborate with internal teams to ensure timely resolutions.
  • Deliver a professional and positive customer experience at every interaction.

Requirements

  • Fluent French (mandatory).
  • English proficiency at C1 level (mandatory).
  • Currently based in Lisbon, Portugal.
  • Strong communication and interpersonal skills.
  • Customer-focused mindset with excellent problem-solving abilities.
  • Comfortable working in a fast-paced environment.
  • Availability to work rotational shifts, including weekends.
  • EU work authorization required.

What We Offer

  • Competitive salary package.
  • Language allowance.
  • Performance-related bonus opportunities.
  • Stable employment with an international company.
  • Multicultural and supportive work environment.
  • Professional development and career growth opportunities.
  • Work in one of Europe's most vibrant and attractive cities.

Schedule

  • Rotating shifts between Monday and Sunday.
  • Operating hours between 08:00 and 22:00.
  • Two rotational days off per week.

Apply

Send your CV to [email protected]

Subject: French Customer Support Specialist – Online Travel Industry | Lisbon

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