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Open nowPosted yesterday

ASSISTENTE COMERCIAL RESINAS MI - CS III

Braskem50 open roles

Where
SAO PAULO, SP, Brazil
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Your applicationOpen nowASSISTENTE COMERCIAL RESINAS MI - CS IIIBraskem · SAO PAULO, SP, Brazil
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Braskem postings stay open a median of 9 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

Braskem median: 9 days open

The posting

Job Description

Descrição da vaga:

Nessa posição você será responsável pela gestão de uma carteira de clientes b2b no pós-venda, desde a colocação do pedido no sistema até o acompanhamento do embarque e entrega do produto no cliente. será um agente para resolução das travas operacionais dos pedidos, atuará em conjunto com a área comercial no relacionamento com os clientes e contato com diversas áreas como crédito, planejamento, logística e financeiro. buscará oportunidades de melhorias na carteira e trabalhará de forma preventiva para não gerar custos adicionais. participará de projetos que trarão ganhos financeiros ou nos processos e que possa desenvolvê-lo como integrante.

Responsabilidades:

  • Atender os clientes da Braskem, compreender a sua necessidade e fornecer informações sobre status das suas solicitações;
  • Recebimento dos pedidos de compras dos clientes, input no sistema para criação dos pedidos (ordens de vendas) e acompanhamento dos pedidos automatizados;
  • Realizar a gestão da carteira diariamente atuando nas travas do processo, como produto, crédito e preço;
  • Atuar junto às áreas de interface como comercial, logística, crédito e planejamento visando o atendimento dos clientes;
  • Trabalhar na construção de relacionamento com os clientes visando maior interface e excelência no atendimento;
  • Registrar reclamações de clientes e direcionar aos responsáveis para apuração das causas e geração de indicadores, quando identificados desvios;
  • Participar de projetos com o foco em redução de custos ou otimização de processos dentro da carteira de atendimento.
  • Requisitos para a vaga (conhecimentos específicos, formação)
  • Graduado ou cursando Engenharia, Administração, Psicologia e/ou outros;
  • Pacote office (intermediário);
  • Desejável conhecimento em rotinas de Customer Service ou Logística;
  • Desejável conhecimento no sistema SAP;
  • Diferencial conhecimento em PBI;

Base – Local de Trabalho

PASEO – Escritório / SP

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