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Open nowPosted 87 days ago

大客户技术服务经理(云与AI) - 火山引擎

ByteDance19,258 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now大客户技术服务经理(云与AI) - 火山引擎ByteDance · Shanghai, Chinese Mainland
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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 23 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 87 days ago

ByteDance median: 23 days open

The posting

团队介绍:火山引擎是字节跳动旗下云和AI服务平台,将字节跳动快速发展过程中积累的增长方法、技术能力和应用工具开放给外部企业,通过云和AI技术,推进企业智能化转型,激发增长潜能。

1、支持销售团队面向客户介绍专业服务体系,收集、分析大客户复杂场景下的需求,推动商机进度和需求落地; 2、作为售后阶段的主要负责人对接客户,深入了解客户业务场景和目标,通过技术支持、最佳实践专递等方式帮助客户用好火山引擎产品; 3、深入了解客户使用产品过程中的问题、需求、体验相关问题,并推动内部团队协作解决,共同提升产品力和服务竞争力; 4、基于公司的产品技术和服务体系,帮助客户制定IT架构规划并梳理业务流程,包括业务架构、产品应用最佳实践、应急响应预案、重点保护支持等; 5、作为AI应用方向的专家,帮助大客户在业务场景中落地AI使用,并协助客户共同做好AI落地效果的长期运营管理; 6、了解客户业务发展方向和基于客户的长期规划,引导产品落地,在售后阶段持续做深做大客户与火山引擎的合作。

1、2027届获得本科及以上学历,计算机、人工智能、大数据相关专业; 2、对云和AI智能领域有热情,希望在该领域持续深耕细作; 3、为人正直、性格开朗,善于与人沟通,有强烈意愿通过专业知识帮助客户成功;善于学习,具备良好的学习能力与持续学习意愿;结果导向,具备良好执行力、优秀的团队合作精神和协作能力,能独立完成职责内工作; 4、在校期间有活动组织经验或有云计算、大模型相关领域技术相关方向实习经验优先。

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