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Open nowPosted 829 days ago

区域客户销售经理(华东大区) - 飞书

ByteDance19,261 open roles

Where
Shanghai, Chinese Mainland
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Your applicationOpen now区域客户销售经理(华东大区) - 飞书ByteDance · Shanghai, Chinese Mainland
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The clock on this job

Early applications get read.

11.4% of postings close within 7 days. Measured by our own scanner across the market. ByteDance postings stay open a median of 27 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.4%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 829 days ago

ByteDance median: 27 days open

The posting

团队介绍:飞书商业化团队(Go to Market)负责将飞书先进产品和服务全面推向中国和国际市场,通过制定精准的业务战略,进行破圈的市场营销,深入理解不同行业的趋势和特点,传递飞书的理念和价值给不同行业的企业客户并达成业务合作,帮助客户加强使用深度和广度,最终让飞书成为各行各业先进企业的首选、持续助力企业组织升级。 书于2019年正式启动商业化,目前已在中国、新加坡、美国、日本等国家和地区建立了商业化团队,开启了为全球各行各业组织和个人提升创造力和效率的历程。

1、制定老客户维护计划和销售策略,致力于提高客户续约率、续费金额和增购频率,确保完成公司下达的相关销售指标; 2、具备与 CEO 对话沟通的能力,负责维护现有重点老客户关系,通过定期回访深入了解客户的使用体验与需求,积极推进续约续费工作,挖掘潜在的增购机会,并促成签约; 3、为老客户提供专业的咨询服务,解决客户疑问,提升客户满意度,推动合作深入发展; 4、负责对接老客户的需求,与产品团队密切沟通协作,确保老客户的解决方案能够顺利优化与升级,为客户的持续合作负责; 5、基于老客户的使用场景,归纳总结成功合作经验与最佳实践,借助客户活动实现规模化复制,以此推动可复制的客户服务模式。

1、本科及以上学历,熟悉 SaaS/协同/安全/云计算/大数据等相关信息化产品; 2、熟悉行业趋势、客户痛点,了解 IT 系统与数字化建设趋势、数字化转型趋势、管理、组织建设等,能够准确把握老客户的潜在需求; 3、具备维护高层客户关系的经验,拥有优秀的内外部沟通协调能力,能有效协调资源满足老客户需求; 4、对数据有一定敏感性,能通过数据分析老客户的使用情况和需求趋势,制定针对性的维护策略; 5、拥有较强逻辑思维能力,能够根据老客户需求独立产出优化解决方案,并清晰地向客户讲解和推进。

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