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Open nowPosted 23 days ago

AV/VTC & Telecommunications Support Specialist

C3EL50 open roles

Where
Scott AFB, IL
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Your applicationOpen nowAV/VTC & Telecommunications Support SpecialistC3EL · Scott AFB, IL

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. C3EL postings stay open a median of 8 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 23 days ago

C3EL median: 8 days open

The posting

Overview:

Job Title: AV/VTC & Telecommunications Support Specialist

Security Clearance: Secret (or higher)

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

Description:

C3EL is seeking an AV/VTC & Telecommunications Support Specialist to support our mission at Scott Air Force Base in Illinois. The professional will provide on-site telecommunications, AV/VTC, conference-room, event, voice/video/data, and cabling support.

Primary Responsibilities:

  • Provide telephone, communications, AV, VTC, and mobile-device support required to sustain DOD operations.
  • Manage and maintain existing VTC systems and Multi-point Control Unit capabilities.
  • Set up, test, facilitate, and restore rooms/equipment for GVS, VTC, Microsoft Teams meetings, training classes, conferences, town halls, and other events.
  • Maintain conference-room functionality, including PC hardware/software, AV control systems, microphones, telephones, room reconfiguration, and network connectivity.
  • Perform testing, diagnostics, troubleshooting, and post-maintenance validation for VTC and conference-room systems.
  • Provide technical support for chat, voice, video, virtual meetings, screen sharing, document collaboration, and storage.
  • Open and manage incidents involving interrupted/degraded voice and video services, feature changes, service changes, and device moves.
  • Coordinate with DOD Network Administrators on voice, video, and data traffic over the DODNet.
  • Maintain, troubleshoot, install, remove, and document telecommunications/voice/video/data/paging cabling; perform cable toning, continuity testing, and wiring-closet/switch-room cross-connects.
  • Maintain scheduling calendars and coordinate future AV/VTC events with Government customers and external sites.

Required Qualifications:

  • U.S. Citizenship.
  • Experience supporting AV/VTC, telecommunications, voice/video/data systems, conference rooms, or unified communications.
  • Hands-on experience with troubleshooting, testing, cabling, connectivity, and event support.
  • Experience documenting incidents and corrective actions in a trouble-ticket system.
  • Ability to meet applicable DISA personnel security and network-access requirements.

Preferred Qualifications:

  • DoD AV/VTC or command-level meeting/event support experience.
  • Microsoft Teams, GVS, Cisco VTC, Crestron, or comparable conference-room technology experience.
  • Experience with structured copper cabling, cable testing/toning, cross-connects, and wire-plant documentation.
  • AVIXA, manufacturer, or DoD-approved cybersecurity certifications relevant to assigned duties.

Education / Experience:

  • High school diploma and at least 2 years of relevant experience.
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