Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 22 days ago

Cross-Functional IT Support Specialist

C3EL50 open roles

Where
Scott AFB, IL
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCross-Functional IT Support SpecialistC3EL · Scott AFB, IL

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on C3EL's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. C3EL postings stay open a median of 8 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 22 days ago

C3EL median: 8 days open

The posting

Overview:

Job Title: Cross-Functional IT Support Specialist

Security Clearance: Secret (or higher)

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

Description:

C3EL is seeking a Cross-Functional IT Support Specialist to support our mission at Scott Air Force Base in Illinois. The professional will provide flexible cross-functional coverage across application support and end-user equipment support. This role is designed to preserve continuity of services, absorb workload spikes, backfill planned/unplanned absences, and support application transitions and fiscal-year-end demand.

Primary Responsibilities:

  • Provide application/account support, troubleshooting, ticket management, and higher-tier escalation as workload requires.
  • Provide desktop, printer, workstation move, peripheral, and desk-to-switch connectivity support as required.
  • Backfill team members during planned/unplanned absences and support continuity during turnover or onboarding periods.
  • Assist with application transitions, account migrations, new-user setups, relocations, and configuration changes.
  • Proactively identify recurring support issues and contribute to SOPs, knowledge bases, diagrams, and central documentation.
  • Coordinate with Government application administrators, DISA Tier II/III teams, field sites, and other support organizations.
  • Provide additional coverage during elevated workload periods, including the Government fiscal-year fourth quarter.
  • Support weekly metrics and reporting by maintaining complete and accurate support records.

Required Qualifications:

  • U.S. Citizenship.
  • Broad experience across application/user support and desktop/end-user support functions.
  • Experience with ticket management, account administration, workstation/peripheral troubleshooting, and basic network troubleshooting.
  • Ability to shift between support functions based on mission priorities and staffing needs.
  • Ability to meet applicable DISA personnel security and network-access requirements.

Preferred Qualifications:

  • DoD/federal enterprise support experience.
  • Experience with SPS/PD2, ECWM, or similar Government business applications.
  • Previous DISA support experience.
  • IT service-management or DoD-approved cybersecurity certification relevant to assigned duties.

Education / Experience:

  • High school diploma and at least 5 years of relevant experience.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against C3EL's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on C3EL's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    C3EL's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.