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Open nowPosted yesterday

(R) CAT - Fac PDL

Canon95 open roles

Where
Nantes, France
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Your applicationOpen now(R) CAT - Fac PDLCanon · Nantes, France
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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. Canon postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted yesterday

Canon median: 20 days open

The posting

Job Description

Votre rôle est d’assurer la qualité de la relation client, le traitement administratif des dossiers, la planification des tickets et le suivi opérationnel des prestataires afin de garantir le respect des engagements de service, des délais d’intervention et de la satisfaction client.

Responsibilities

  • Assurer l’accueil téléphonique et la relation clients
  • Gérer les demandes et réclamations de premier niveau
  • Planifier les tickets et coordonner les interventions des techniciens
  • Traiter les devis et suivre les dossiers de vente
  • Contrôler les commandes et réaliser la facturation
  • Piloter les sous-traitants et suivre les engagements
  • Elaborer les rapports demandés

Qualifications

  • De formation Bac ou équivalent
  • Vous bénéficiez d’une expérience d’au moins 1 an sur un poste similaire
  • Vous maitrisez les outils bureautiques : Pack office
  • Vous êtes orienté(e) service et satisfaction clients
  • Vous disposez de solides qualités relationnelles (écoute et communication)
  • Vous savez gérer les priorités et situations délicates
  • Vous êtes organisé(e), rigoureux(se), fiable et proactif(ve).

Informations complémentaires :

  • Poste à pourvoir dès que possible en CDI
  • Poste basé à Saint-Herblain (44)
  • Rémunération à partir de 2000 € bruts sur 13 mois
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