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Learning Management System Manager

Capability19 open roles

Where
North Sydney, New South Wales, Australia
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Your applicationOpen nowLearning Management System ManagerCapability · North Sydney, New South Wales, Australia
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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 40 hours ago

The posting

An established organisation operating in a highly regulated industry is seeking an experienced Learning Management System (LMS) Manager to oversee the administration, governance and continuous improvement of its enterprise learning platform.This role sits within the People & Culture function and is responsible for ensuring the learning platform operates efficiently, supports compliance obligations and delivers an exceptional user experience across a large and diverse workforce. Working closely with Learning, Talent, Compliance and key business stakeholders, you'll play a critical role in maintaining learning operations while driving ongoing system optimisation.

Key Responsibilities

  • Manage the day-to-day administration of the organisation's enterprise Learning Management System (LMS).
  • Configure and maintain learning pathways, assignments, user groups, notifications and system permissions.
  • Administer mandatory and compliance training programs, ensuring accurate completion tracking and audit-ready reporting.
  • Investigate and resolve system, access and data issues by identifying root causes across integrated business systems.
  • Manage learner access, role-based permissions and organisational data structures to maintain data integrity.
  • Develop and produce compliance, completion and management reports, ensuring reporting accuracy and meaningful business insights.
  • Provide first-line support for LMS users, resolving technical issues and coordinating escalations where required.
  • Coordinate the testing and controlled rollout of new learning content, system enhancements and configuration updates.
  • Collaborate with internal stakeholders to improve learning processes, governance and platform performance.
  • Maintain system documentation, operating procedures and administration guidelines.
  • Support ongoing system enhancements, integrations and future technology initiatives.

About YouTo be successful in this role, you'll bring:

  • Demonstrated experience administering an enterprise Learning Management System.
  • Strong understanding of learning administration, user management and compliance training.
  • Experience managing learning assignments, user permissions and organisational hierarchies within an LMS.
  • Excellent analytical and troubleshooting skills, with the ability to identify and resolve system and data issues.
  • Experience building and interpreting learning and compliance reports.
  • Understanding of learning content standards such as SCORM or xAPI.
  • Strong stakeholder management and communication skills.
  • High attention to detail with a focus on data accuracy and governance.

Highly Regarded

  • Experience working in a regulated industry such as financial services, insurance or healthcare.
  • Exposure to HRIS or enterprise system implementations, integrations or migrations.
  • Experience supporting both internal employees and external users or partner networks.
  • Knowledge of digital learning content development and continuous improvement initiatives.

What's on Offer

  • Join a collaborative People & Culture team supporting a large, enterprise workforce.
  • Play a key role in learning technology, compliance and employee capability.
  • Opportunity to influence system improvements and future learning initiatives.
  • Flexible working arrangements and a supportive, inclusive culture.
  • Career development within a well-established organisation.
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