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Open nowFirst seen 14 hours ago

Italian-speaking Customer Service Spec

CB Talents SP2,820 open roles

Where
Plovdiv, Bulgaria
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Your applicationOpen nowItalian-speaking Customer Service SpecCB Talents SP · Plovdiv, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CB Talents SP's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. CB Talents SP postings stay open a median of 3 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: first seen 14 hours ago

CB Talents SP median: 3 days open

The posting

About the Role: We are seeking Italian-speaking Customer Service Specialists for a major international rent-a-car account based in Sofia or Plovdiv, Bulgaria (on-site). You will assist customers via phone and email with reservations, booking modifications, billing questions, and general travel support.

Core Responsibilities:

  • Provide prompt and friendly customer assistance via phone and email.
  • Manage vehicle bookings, rental agreements, extensions, cancellations, and invoicing inquiries.
  • Handle customer feedback and resolve service inquiries with an empathetic, solution-driven approach.
  • Maintain accurate customer records and update account details within CRM systems.

Requirements & Qualifications:

  • Work Authorization: Must hold valid EU/EEA citizenship or active work authorization for Bulgaria.
  • Languages: Native or C1 proficiency in Italian; B2 proficiency in English.
  • Experience: Prior experience in customer service, call centers, or travel/hospitality is a plus.
  • Soft Skills: Excellent verbal and written communication, strong problem-solving skills, and a customer-centric attitude.

Working Conditions & Offer:

  • Work Model: On-site (Sofia or Plovdiv, Bulgaria).
  • Schedule: Standard Monday to Friday schedule (No weekend shifts).
  • Benefits: Full relocation support provided for abroad candidates, structured paid training, and career progression pathways.
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    The review screen in CV Rocket: how each CV was read, round by round.

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