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Open nowPosted today

Customer Care Executive

CI MANUFACTURING PTE. LTD.

Pay
SGD 3,000 – SGD 4,000 a month
Where
Singapore
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Your applicationOpen nowCustomer Care ExecutiveCI MANUFACTURING PTE. LTD. · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on CI MANUFACTURING PTE. LTD.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted today

The posting

Key Responsibilities

  • Process customer orders accurately and promptly.
  • Monitor order status and coordinate with relevant departments to ensure timely fulfillment.
  • Respond to customer inquiries regarding products, pricing, order status, and delivery schedules.
  • Handle customer complaints and coordinate corrective actions.
  • Prepare quotations, sales reports, and customer-related documentation.
  • Maintain customer records and ensure data accuracy in ERP systems.
  • Communicate proactively with customers regarding delays, shortages, or service-related issues.
  • Support month-end reporting and customer performance reviews.
  • Build strong relationships with customers to enhance customer satisfaction and loyalty.
  • Office-based role with frequent interaction with customers, sales teams, warehouse personnel, transport providers, and production teams.
  • Works closely with internal departments to ensure customer requirements are fulfilled.
  • Fast-paced environment requires the management of multiple customer accounts and orders simultaneously.
  • Standard working hours with occasional overtime required to support urgent customer needs or month-end activities.

Qualifications

  • Minimum Diploma in Business Administration, Customer Service, Supply Chain Management, or a related field.
  • Minimum 1-3 years of experience in customer service, order management, or sales coordination.
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook).
  • Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics is an advantage.
  • Strong verbal and written communication skills.
  • Excellent customer handling and problem-solving abilities.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Good attention to detail and data accuracy.
  • Team player with a positive and customer-focused attitude.

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against CI MANUFACTURING PTE. LTD.'s own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on CI MANUFACTURING PTE. LTD.'s form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    CI MANUFACTURING PTE. LTD.'s answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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