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Open nowPosted 155 days ago

Assistente de Atendimento ao Cliente

CLINICA VERAS MEDICINA PREVENTIVA 191DF EIRELI

Where
Brasília, DF, Brasil
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Your applicationOpen nowAssistente de Atendimento ao ClienteCLINICA VERAS MEDICINA PREVENTIVA 191DF EIRELI · Brasília, DF, Brasil
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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 155 days ago

The posting

📢 Vaga Aberta – Assistente de Atendimento ao Cliente 📍 Centro de Excelência Física de Brasília – 102 Sul

Estamos em busca de um(a) profissional comunicativo(a), organizado(a) e com perfil comercial para atuar no atendimento ao cliente da clínica.

✨ Principais atividades: • Realizar o primeiro atendimento via chat, identificando e direcionando corretamente a demanda do cliente; • Priorizar atendimentos telefônicos, iniciando o contato por voz e, quando necessário, finalizando via WhatsApp; • Agendar, remarcar e cancelar consultas e exames com atenção aos detalhes; • Realizar venda de exames e envio de orçamentos com clareza e agilidade; • Esclarecer dúvidas sobre atendimentos, profissionais e serviços da clínica; • Atender clientes recorrentes com atenção e prontidão, incluindo solicitações de receitas e retornos; • Lidar com reclamações de forma empática e profissional; • Garantir um atendimento cordial, ágil e alinhado ao padrão da clínica; • Seguir fluxos de atendimento e procedimentos internos da equipe; • Manter organização e registro adequado dos atendimentos realizados.

🧠 Perfil desejado: Buscamos uma pessoa proativa, empática, com excelente comunicação verbal e escrita, facilidade para lidar com público e boa capacidade de organização. É importante ter postura profissional, agilidade e habilidade para conduzir múltiplos atendimentos simultaneamente sem perder a qualidade no atendimento.

✨ Diferenciais: • Experiência prévia com atendimento ao cliente, recepção ou área comercial; • Vivência em clínicas médicas ou área da saúde; • Facilidade com vendas e metas.

🕒 Horário: Segunda a sexta-feira: 11h00 às 21h00

💰 Salário e benefícios: Salário: R$ 1.621,00 • Vale Alimentação • Vale Transporte • Bonificação por desempenho • Métricas referente às vendas • Gympass • Plano Odontológico • 50% de desconto em todos os produtos da clínica

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