The posting
Lead Spa Technician Let’s start off with the most important part - what’s in it for you:The Perks *Eligibility of perks is dependent upon job status
Hourly Pay: $16/hour + 23% to 26% DOE Tip/Tip Pooling Eligible Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program “Columbia Cares” Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.What Success Looks Like:Your Impact
Perform body therapies to all guests including but not limited to services that fall within the massage/esthetician, body treatment, and wellness categories. Maintain complete knowledge of all spa services, treatments, products, and vendors. Partner with management to generate treatment protocols and SOPs for all massage/esthetician, body treatments and wellness services. Train all licensed technicians new and current on massage/esthetician, body treatments and wellness service protocols, SOPs, and ensure continued compliance throughout employment. Partner with management to interview and assist in hiring process of all new technicians, including receiving available practicum, as needed. Maintain complete knowledge and comply with hotel and departmental policies. Maintain complete knowledge and comply with spa protocols and procedures. Set up workstation with necessary supplies. Maintain cleanliness throughout shift. Breakdown, re-stock and clean all used workstations. Assist with overall departmental tasks and needs outside of treatment times during scheduled shifts. Escort guests to and from treatments. Contributes to a positive work environment that minimizes turnover and maximizes retention. Assist with team meetings and attend all regularly scheduled staff meetings/trainings Other duties that may be associated with spa/technician operations.
What You Bring
A graduate of an accredited massage/esthetician school. Must be licensed in the state of Montana. Strongly prefer 1+ years’ experience as a licensed massage therapist/esthetician. Customer service experience is preferred. Strongly prefer management experience.
Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.



