Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 340 days ago

Head of Technical Support – Mobile Forensics

compelson9 open roles

Where
Prague, Praha, Hlavní město, Czechia
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowHead of Technical Support – Mobile Forensicscompelson · Prague, Praha, Hlavní město, Czechia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on compelson's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 340 days ago

The posting

Are you excited by the opportunity to lead a team that supports customers around the world while contributing to the development of cutting-edge software that makes a real difference?

At Compelson, we develop technology that helps protect lives—and we're looking for a new Head of Technical Support to lead our international support team.

What We Do and Why It Matters

We are Compelson, a Czech software company with a unique mission. Our products, including the globally recognized MOBILedit, help law enforcement agencies investigate data from mobile devices and solve serious crimes—from terrorism and crimes against women and children to illegal wildlife trafficking.

We develop our own products rather than custom software. Our primary customers are government organizations and law enforcement agencies. From our headquarters in Prague, we serve customers in more than 160 countries worldwide and are proud recipients of the Exporter of the Year award.

What You'll Do

  • Lead a small international team of technical support specialists.
  • Coordinate the team's daily work, set priorities, and ensure our users receive fast, high-quality support.
  • Work closely with our software development team to test and improve product features.
  • Contribute to the design and implementation of new functionalities.
  • Oversee testing of our applications across a wide range of mobile devices.
  • Maintain technical documentation and continuously improve support processes.
  • Represent our technical solutions by delivering product demonstrations, leading online meetings, and hosting webinars for partners and customers around the world.
  • Collaborate with our sales team by providing technical expertise during customer meetings and presentations. Occasional international travel may be required, but it is not a regular part of the role.

Who We're Looking For

  • You have advanced knowledge of mobile technologies.
  • You're confident working with Windows, and installing drivers is second nature to you.
  • You communicate comfortably in English with both customers and international colleagues.
  • You have strong organizational skills and enjoy leading and supporting a team.
  • Experience managing people or coordinating technical support in an international environment is an advantage.

What We Offer

  • The opportunity to become an expert in mobile forensics.
  • Modern offices in Lighthouse Towers in Prague.
  • A Multisport card and top-quality equipment.
  • The chance to work with an international team and influence both our products and internal processes.
  • An open, collaborative, and innovative work environment where your ideas matter.

Sound Like a Good Fit?

Get in touch—we're looking forward to getting to know you and showing you what you can achieve as part of the Compelson team. 💙

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against compelson's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on compelson's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    compelson's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.