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Open nowPosted 5 hours agoWe saw it 90 min after it went up

[Bank] Analista de Atendimento de Serviços Financeiros Júnior

Contabilizei51 open roles

Where
BR, Remote
Work mode
Remote
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Your applicationOpen now[Bank] Analista de Atendimento de Serviços Financeiros JúniorContabilizei · BR, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Contabilizei's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Contabilizei postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 5 hours ago

Contabilizei median: 7 days open

The posting

O seu desafio

Realizar o atendimento dos canais da Fintech prestando um suporte eficiente, mantendo o foco na satisfação e garantindo a melhor experiência ao cliente.

Responsabilidades

  • Auxiliar na resolução de problemas nos canais propostos, aplicando políticas específicas de cada situação.
  • Prezar pela satisfação e retenção do cliente, mantendo um relacionamento construtivo e positivo.
  • Atender as demandas diárias cumprindo rigorosamente as diretrizes e os métodos de atendimento ao consumidor.

Requisitos

  • Ensino Superior Completo em Comunicação, Administração, Marketing, Contábeis e/ou áreas correlatas.
  • Dominar ferramentas e recursos do Pacote Office ou G-Suite.
  • Operar softwares de gestão de chamados, com foco na utilização prática de Jira e Zendesk.
  • Aplicar conhecimentos intermediários referentes ao Código de Defesa do Consumidor.
  • Atuar ativamente com plataformas de consumidor e práticas de relacionamento com o cliente.
  • Desejável: Certificação em CPA-10 ou CPA-20.

Benefícios:

  • Plano de Saúde;
  • Plano Dental;
  • Psicoterapia Online;
  • TotalPass;
  • Seguro de Vida;
  • Vale Alimentação e Vale Refeição (VA/VR);
  • Parcerias de Desconto (Universidade e Escolas de Idiomas);
  • Despreocupe-se - Seguros Diversos;
  • No dress code;

#VEMPRACONTABILIZEI 💙

Cultura e Desenvolvimento = Construímos Juntos e Juntas 🚀

Acreditando que o sucesso de pessoas empreendedoras é o nosso sucesso, Guardiões e Guardiãs de nossa cultura constroem todos os dias o melhor lugar para se trabalhar. Crescendo com a Contabilizei e contando suas próprias histórias!

Buscar ser 1% melhor todos os dias é um valor importante no foguete. Um dos pilares para o encorajamento ao protagonismo dos nossos Guardiões e Guardiãs é feito através do Ciclo de Performance, com possibilidades de Carreira em Y, Cultura de Feedback (1:1) e ferramentas que ajudam entender oportunidades de desenvolvimento e evolução constante de nossos valores.

É importante que saiba, você pode ser quem é! Estamos conscientizando e construindo um ambiente psicologicamente seguro com iniciativas de Diversidade e Inclusão. Somos verdadeiros(as) e acreditamos que essa seja uma responsabilidade de todos os Guardiões e Guardiãs! Todas as nossas oportunidades estão abertas para pessoas diversas em identidade de gênero, cor e etnia, orientação sexual, origem, pessoas com deficiência (PcD), e todas as interseccionalidades possíveis.

#LI-AB2

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