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Open nowPosted 46 days ago

Customer Care, 2nd Shift

Corporate Traffic Logistics8 open roles

Where
Jacksonville, Florida, United States
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Your applicationOpen nowCustomer Care, 2nd ShiftCorporate Traffic Logistics · Jacksonville, Florida, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Corporate Traffic Logistics's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.6%3 days
  3. 8.0%7 days
  4. 15.0%14 days
  5. 34.2%30 days
This job: posted 46 days ago

The posting

In the fast-paced and dynamic logistics industry, delivering exceptional service to our customers is our top priority. We are seeking a dedicated professional to join our team and play a critical role in ensuring seamless operations after hours. In this position, you will act as the primary point of contact for carriers and customers, addressing inquiries and resolving issues promptly to maintain efficient workflow.

Key Responsibilities:

  • Monitor and track all active shipments to ensure on-time delivery and accurate status updates.
  • Serve as the main point of contact for carriers, drivers, and customers during after-hours operations.
  • Proactively identify and resolve any issues or delays in transit, escalating as needed.
  • Update internal systems with accurate, real-time shipment details and status changes.
  • Communicate professionally with customers to provide timely updates and solutions.
  • Collaborate with the day operations team to ensure a seamless transition and accurate handoff of information.
  • Maintain accurate records of all communication, updates, and issue resolutions.
  • Ensure compliance with company policies, safety standards, and customer requirements.

Qualifications:

  • 1+ year(s) experience within freight brokerage.
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication and problem-solving abilities.
  • Ability to work independently and make quick decisions in a fast-paced environment.
  • Ability to learn industry-specific software.
  • Able to work after-hours and adapt to changing priorities.
  • Schedule: Wednesday, Thursday Friday 6pm-2am, Saturday and Sunday 12pm-8pm
  • Remote schedule upon training completion.

What We Offer:

  • Competitive pay with opportunities for growth.
  • Hands-on experience in logistics operations and supply chain management.
  • 401(k) with immediate company match upon eligibility.
  • Dental, Health, and Vision insurance.
  • Paid time off
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One press. We do the rest.

  1. A CV for this posting

    Written against Corporate Traffic Logistics's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Corporate Traffic Logistics's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Corporate Traffic Logistics's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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