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Open nowFirst seen 5 days ago

Spa Manager (Portugese Speaker)

Crew Life at Sea740 open roles

Where
Cape Town, Western Cape, South Africa
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Your applicationOpen nowSpa Manager (Portugese Speaker)Crew Life at Sea · Cape Town, Western Cape, South Africa

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Crew Life at Sea's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The posting

Job Description

We are looking for an experienced Spa Manager to oversee the daily operations of a cruise ship spa. The successful candidate will be responsible for managing spa services, leading the spa team, maintaining high guest service standards, and ensuring the department operates efficiently and professionally.

Key Responsibilities

  • Manage the daily operations of the cruise ship spa.
  • Lead, supervise, and motivate spa therapists and staff.
  • Ensure exceptional guest service and a high level of customer satisfaction.
  • Monitor spa bookings, treatments, sales, and daily performance.
  • Maintain high standards of cleanliness, hygiene, and safety.
  • Handle guest feedback, complaints, and service recovery professionally.
  • Train and support team members to maintain consistent service standards.
  • Manage spa products, equipment, and inventory.
  • Promote spa treatments, packages, and retail products to guests.
  • Ensure compliance with company policies, health regulations, and shipboard procedures.
  • Prepare reports and communicate departmental performance to management.

Requirements

  • Demonstrated cruise ship spa experience is mandatory.
  • Previous experience in a Spa Manager or senior spa management role.
  • Strong leadership, communication, and organisational skills.
  • Excellent guest service and sales abilities.
  • Ability to work effectively in a fast-paced, multicultural environment.
  • Fluency in English and Portuguese is required.
  • Ability to work long hours and adapt to life and work at sea.

Mandatory Documentation

  • Valid Passport
  • Schengen Visa (for non-EU residents)
  • Brazil Visa (required unless South African)
  • Seaman's Book
  • STCW Certificates
  • Valid Medical Certificate
  • Vaccination Records (including Yellow Fever)
  • Full Resume and References
  • Recent Full-Length Photo
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  1. A CV for this posting

    Written against Crew Life at Sea's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Crew Life at Sea's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Crew Life at Sea's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

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  • Who got the interview, and who heard nothing

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