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Open nowFirst seen 6 days ago

Waiter/ess - River Cruises

Crew Life at Sea740 open roles

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Your applicationOpen nowWaiter/ess - River CruisesCrew Life at Sea
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The posting

  • Applicants to a position as a waiter on cruise ships should provide verifiable details on experience in this job or subordinate seagoing position or in land-based hospitality facilities.
  • Knowledge of practical customers service standards.
  • Knowledge of food and beverage terminology.
  • The waiter must have communication and interpersonal skills to interact with passengers and other employees in an appropriate and professional manner to provide a quality service.
  • Ability to operate processing credit card and cash systems.
  • Ability to perform in a team-oriented work environment.
  • Ability to be active for a full shift.
  • Ability to recognize and solve problems with cowokers and passengers by using good judgement, tact and inititative.
  • The waiter should be able to work overtime or assist the workload in the area or other areas aboard the ship.

Duties

  • Setting up tables, including linens, China, silverware and glassware.
  • Handling reservations.
  • Receiving passengers and escorting them to their tables.
  • Checking passengers identification, and verifying their age before serving alcoholic beverages.
  • Presenting menus and dishes to passengers, answering questions about any aspect related to them, making recommendations on items and daily specials; and explaining methods of preparation and cooking, ingredients and accompaniments.
  • Suggesting selling of dishes and items.
  • General preparation of appetizers, salads, cold dishes, dessets and beverages.
  • Taking passengers orders to galley staff.
  • Monitoring passengers experience and ensuring their satisfaction with food and service, taking the necessary action to correct any problem.
  • Preparing hot, cold and mixed drinks for passengers; and serving chill bottles of wine and other beverages.
  • Cleaning and removing dishes, glassware and silver from tables after service is completed.
  • Maintaining cleanliness and tidying at working areas to ensure a smooth operation and service at all times.
  • Polishing glassware, cutlery, China and flatware.
  • Replenishing supplies and service equipment.
  • Garnishing and decorating dishes and tables for service.
  • Filling salt, pepper, sugar and condiment containers.
  • Wine selections service with appropriate glasses.
  • Answering any question related to the service and providing general information on it or activities and events onboard the cruise ship.
  • Offering and providing any assistance to the passengers before leaving tables.
  • Determining when passengers have completed their meals.
  • Billing and payment processing if applicable.
  • Attending training programs and meeting.
  • Training assistant waiters and new employees in the area.
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