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Open nowFirst seen 4 days ago

B2B Support for Turkish Market - Social Media Platform

Cross Border Talents639 open roles

Where
Lisbon, Portugal
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Your applicationOpen nowB2B Support for Turkish Market - Social Media PlatformCross Border Talents · Lisbon, Portugal

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Are you passionate about online advertising and technology? Join a global team supporting advertisers in a dynamic, fast-paced environment. As an Advertisers Support representative, you will assist businesses in growing and optimizing their online presence.

Location: Lisbon, Portugal (onsite role); relocation and housing help is offered

Language Requirements: Fluent Turkish + Good English

Responsibilities

  • Provide technical B2B support to help clients sustain and expand their businesses
  • Assist with support requests related to online advertising platforms and services
  • Communicate with customers via email and chat, converting most into outbound calls for more personalized support
  • Use multiple tools simultaneously and manage tasks efficiently
  • Provide pre- and post-sales assistance for self-service advertising products
  • Troubleshoot issues, report bugs, and guide users in using available features and tools
  • Identify trends and recurring issues affecting small and medium-sized businesses

Training Information

  • Duration: 15 working days
  • Schedule: 8 hours per day; start times may vary between 08:30 and 09:30.

Working Hours

  • 40 hours per week (8 hours per day + 1-hour lunch break)
  • Rotational shifts between 07:00 and 00:00, Monday to Sunday

Trial Period

  • One-month trial after signing the contract

Workplace

  • Based in Lisbon, Portugal
  • On-site facilities include a cafeteria, lounge areas, meeting rooms, and operations floor

Public Holidays and Vacation

  • Portuguese public holidays apply
  • Work on holidays is compensated with an additional day off
  • Vacation: up to 20 days in the first year (proportional), and 22 days per full year thereafter
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