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Open nowFirst seen 4 days ago

B2B Support Specialist - Polish Language (Advertising Services)

Cross Border Talents639 open roles

Where
Lublin, Poland
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Your applicationOpen nowB2B Support Specialist - Polish Language (Advertising Services)Cross Border Talents · Lublin, Poland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Are you passionate about digital marketing and eager to support businesses in growing their online presence? We are looking for motivated and tech-savvy Polish-speaking individuals to join a project supporting one of the worlds most prominent social media platforms. You will be providing high-quality assistance to advertisers and agencies across the Polish market, helping them succeed with their online campaigns.

Your Role

As a member of the Advertisers Support team, you will assist small and medium-sized businesses using advertising tools on social media platforms. You will respond to support requests from advertisers and marketing agencies and help them solve issues related to ad placements, billing, features, and performance optimization.

Your Daily Responsibilities - You will handle customer support through chat, email, and outbound calls in both Polish and English - You will assist with troubleshooting, bug reporting, and platform navigation - You will offer guidance on campaign optimization and self-service ad tools - You will convert written support requests into outbound calls when needed to ensure timely resolution - You will identify common trends and provide feedback to improve the advertiser experience - You will work with various tools and manage multiple tasks simultaneously

Working Conditions

You will work 40 hours per week on rotational shifts

Working hours are scheduled between 06:00 and 24:00 from Monday to Sunday

You are entitled to 22 vacation days per year, plus applicable compensation days for working on Portuguese public holidays

Your workplace is based in Lisbon with easy access to metro, bus, and train stations

Requirements - Fluency in Polish (C2 level or higher) and English (B2 level or higher) - Strong communication skills and a customer-first attitude - Familiarity with online advertising platforms or digital marketing is a plus - Ability to multitask and work in a fast-paced environment - EU citizenship or a valid work permit for Portugal

Ready to help businesses grow in the digital world? Apply now and join a dynamic international team supporting one of the top players in the tech industry.

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