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Open nowFirst seen 5 days ago

Conseiller Clientèle Francophone – Guimarães, Portugal

Cross Border Talents1,300 open roles

Where
Guimaraes, Portugal
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Your applicationOpen nowConseiller Clientèle Francophone – Guimarães, PortugalCross Border Talents · Guimaraes, Portugal
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

Cross Border Talents median: 2 days open

The posting

Lieu : Guimarães, Portugal

Type de contrat : Temps plein, CDI

Mode de travail : 100 % sur site

Département / Fonction : Service Client / Relation Client

Secteur : Expérience Client / Centre de Contact

Langues : Français (C1/C2 obligatoire)

Compétences / Tags :

Francophone, Français courant, Conseiller Clientèle, Service Client, Relation Client, Téléconseiller, Centre d'appels, Back-Office, Appels entrants, Appels sortants, Gestion des objections, Orientation commerciale, Emploi Portugal, Emploi Guimarães, Emploi francophone au Portugal

Description du Poste

Conseiller Clientèle Francophone à Guimarães : CDI dès le premier jour | Formation rémunérée

Vous parlez couramment français et cherchez une carrière stable et évolutive ? Rejoignez un leader européen de l'expérience client au cœur de Guimarães, au Portugal, et évoluez dans un environnement dynamique, inclusif et bienveillant.

Vos Missions

  • Gérer les communications entrantes et sortantes avec les clients, avec clarté et professionnalisme (appels et back-office)
  • Accompagner les clients, répondre à leurs demandes et traiter les objections avec aisance
  • Utiliser différents outils et logiciels numériques pour gérer les dossiers clients
  • Proposer des solutions adaptées en faisant preuve de sens commercial selon les objectifs du projet

Profil Recherché

  • Niveau C1/C2 en français (écrit et oral) : obligatoire
  • Bonne maîtrise des outils informatiques
  • Excellentes capacités de communication, attitude proactive et esprit d'équipe
  • Disponibilité pour 40 heures par semaine en horaires rotatifs, du lundi au samedi, entre 7h30 et 18h00
  • Possibilité de travailler sur site à Guimarães
  • Une première expérience en service client ou en centre d'appels est un vrai plus

Vos Avantages

  • Rémunération attractive avec primes de performance
  • Sécurité de l'emploi : contrat de travail signé dès le premier jour
  • Formation initiale entièrement rémunérée
  • Prime d'assiduité et réductions exclusives auprès de grandes marques (santé, sport, banque, mode)
  • Bureaux modernes et conviviaux en plein centre de Guimarães
  • Évolution de carrière grâce à des parcours de promotion interne clairs
  • Environnement international, inclusif et bienveillant

Prêt(e) à franchir le pas ?

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