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Open nowFirst seen 6 days ago

Conseiller Clientèle Francophone (H/F) – CDI

Cross Border Talents1,300 open roles

Where
Guimaraes, Portugal
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Your applicationOpen nowConseiller Clientèle Francophone (H/F) – CDICross Border Talents · Guimaraes, Portugal
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Cross Border Talents's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Cross Border Talents postings stay open a median of 2 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

Cross Border Talents median: 2 days open

The posting

Le poste

Nous recrutons des conseillers clientèle francophones pour renforcer notre centre de relation client basé à Guimarães.

Missions principales

  • Traiter les demandes des clients francophones par téléphone, e-mail et chat
  • Apporter des réponses claires et adaptées sur les produits et services
  • Résoudre les réclamations et assurer le suivi des dossiers clients
  • Saisir et mettre à jour les informations dans l'outil CRM
  • Contribuer à la satisfaction et à la fidélisation des clients
  • Respecter les indicateurs de qualité et de performance (KPI)

Profil recherché

  • Français courant ou langue maternelle (oral et écrit), niveau C1 minimum
  • Première expérience en service client, relation client, centre d'appels ou vente appréciée
  • Débutants acceptés : formation complète assurée
  • Excellent sens de l'écoute, de la communication et du service
  • Aisance avec les outils informatiques (CRM, Pack Office)
  • Disponibilité pour s'installer à Guimarães ou à proximité (Braga, Porto)

Ce que nous offrons

  • CDI à temps plein
  • Formation initiale rémunérée
  • Aide à la relocalisation au Portugal : billet d'avion, hébergement temporaire, accompagnement administratif (NIF, NISS)
  • Primes mensuelles sur objectifs
  • Assurance santé privée
  • Évolution possible vers des postes de superviseur, formateur ou qualité
  • Environnement international et multiculturel

Comment postuler

Envoyez votre CV en français . Processus de recrutement rapide , réponse sous 48h.

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What happens when you press

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Cross Border Talents's form

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    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Cross Border Talents's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

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